Karla F Sams
Stockton
Summary
Healthcare professional prepared for role with extensive hands-on experience in phlebotomy, patient interactions, and specimen handling. Known for collaborating effectively with medical teams and delivering reliable results. Adaptable to changing clinical needs and committed to patient safety and comfort. Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician & Trainer
Quest Diagnostics
05.2021 - Current
- Certified by the State of California as a Phlebotomy Technician I.
- Collect blood samples from patients for laboratory testing. Prep lab equipment, gauge patient’s reaction to the blood draw and collect the fluids safely and accurately; store the samples, and forward them to the laboratory.
- Collect blood from young children and seniors through venipuncture, finger stick, or heel stick. Skillfully and precisely perform venipunctures and capillary punctures.
- Draw blood from over 60 patients a day. Administer oral solutions according to established training. Deal with patient’s insurance company and enter patient’s information utilizing a web-based database.
- Maintained accurate patient records in compliance with healthcare regulations and confidentiality standards.
- As a trainer, teach students how to draw blood in laboratory settings, clinical skills associated with the actual blood draw, and the anatomy and physiology associated with the practice.
- Led initiatives to enhance patient satisfaction through improved communication and service delivery during visits.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Office Administrator
Windsor Care Center
08.2019 - 07.2020
- pre-admit patients by received bookings from physicians, confirm admitting privileges of physicians, interview patients, and enter patient information to pre-admissions database.
- Secure payments by screening insurance information, identify patients requiring pre-admission approvals by third-party payers, verify approvals, and notify patient accounts department of self-paying admission.
- Adhere to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. Accomplishes admissions and hospital mission by completing related results as needed.
- Contributed to continuous improvement initiatives by providing valuable feedback on office policies and procedures, aiding in the refinement of admission processes.
- Processed admissions documents efficiently, ensuring compliance with regulatory standards.
Warehouse Associate
Amazon
01.2019 - 08.2019
- Operated warehouse equipment to efficiently receive, store, and distribute products.
- Maintained accurate inventory records using Amazon's inventory management system.
- Monitored stock levels and reported discrepancies to ensure inventory accuracy.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Phlebotomy Technician 1
Oak Valley Hospital
07.2018 - 12.2018
- Performed venipuncture procedures to collect blood samples accurately and efficiently.
- Processed blood specimens for laboratory analysis, ensuring compliance with safety protocols.
- Maintained compliance with safety protocols and infection control standards to mitigate risks during blood collection procedures.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
Phlebotomy Technician 1
California Health Care Facility
12.2017 - 03.2018
- Certified by the State of California as a Phlebotomy Technician I. Collect blood samples from patients for laboratory testing. Prep lab equipment, gauge patient’s reaction to the blood draw, and collect the fluids safely and accurately.
- Draw blood from over 50 patients a day. Maintain and monitor needles, test tubes, and blood vials. Daily inventory of medical supplies.
- Follow infection control and safety procedures.
- Able to move around to different offices within the California Health Care Facility and work with California Correctional Officers’ and California State Prisoner’s within the California Corrections Systems.
Phlebotomy Technician 1
Diagnostics Laboratory Services
02.2013 - 05.2016
- Phlebotomy Technician I. Collect blood samples from patients for laboratory testing.
- Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.
- Mitigated risk of errors by closely following established guidelines for specimen transport, storage, and disposal procedures after each collection session.
- Continuously met and exceeded performance metrics within the department, setting an example for others in terms of accuracy and efficiency.
Phlebotomy Technician 1
Quest Diagnostics
06.2008 - 01.2009
- Certified by the State of California as a Phlebotomy Technician I. Collect blood samples from patients for laboratory testing
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
Education
Phlebotomy Technician I -
Contra Costa Medical Career College
04.2008
High School Diploma -
Belford High School
06.2000
Skills
- Phlebotomy Technician
- Bilingual in Spanish
- ICQA – Inventory Control Quality Assurance
- Phlebotomy technician (PT)
- Customer Service
- Attention to detail
- Documentation management
- Patient flow management
- Blood collection techniques
- Mechanical Handling Equipment (MHE)
- Communication Skills
- Type 45 wpm
- Computer Literate
- Clerical Skills
- Patient preparation
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomy Technician & Trainer
Quest Diagnostics
05.2021 - Current
Office Administrator
Windsor Care Center
08.2019 - 07.2020
Warehouse Associate
Amazon
01.2019 - 08.2019
Phlebotomy Technician 1
Oak Valley Hospital
07.2018 - 12.2018
Phlebotomy Technician 1
California Health Care Facility
12.2017 - 03.2018
Phlebotomy Technician 1
Diagnostics Laboratory Services
02.2013 - 05.2016
Phlebotomy Technician 1
Quest Diagnostics
06.2008 - 01.2009
Phlebotomy Technician I -
Contra Costa Medical Career College
High School Diploma -
Belford High School