Karla Fernandes

• Conducted thorough manual software testing for an agribusiness financial company, focusing on financial calculations, performance, and design tests using agile methodology.

• Managed project lifecycles from inception to delivery for insurance software tailored to electronic devices, overseeing both project management and quality assurance aspects.

• Developed proficient skills in technology project management while enhancing QA expertise during tenure at Hyperspace. Additionally, I created test case documents, user manuals, test plans, and test reports.

• Implemented various testing methods, including end-to-end, exploratory, smoke, performance, manual functional, acceptance, and exploratory testing.

• Developed, updated, and applied operational quality control procedures to ensure project delivery quality.

• Played a key role in investigating various failures and out-of-specification issues, devising optimal corrective actions to achieve desired quality levels.

• Led the decision-making process regarding the types of tests to be performed, analyzing the company's business rules, delivery time, and available tools.

• Implemented agile methodology in the company, utilizing available agile tools and documenting the entire quality testing process.

• Started as a QA specialist, initially involved in content updates for CMS sites already in production.

• Recognized for exceptional performance, promoted to the role of Senior QA, where I excelled in rapid and high-quality project delivery.

• Created user manuals for clients and conducted system training in different states.

• Deepened my knowledge in agile and waterfall methodologies to ensure quality and faster deliveries.

• Responsible for relaying demands from the company's support team and testing before closing tickets opened by clients.