Karla Elder

Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Managed daily operations for successful small business, ensuring efficient processes and quality services.
• Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
• Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
• Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
• Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
• Invested in technology upgrades to streamline operations and improve customer experience.
• Developed and maintained strong supplier relationships to ensure product quality and timely delivery.

• Implemented marketing strategies to increase brand awareness and attract new customers.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
• Expanded business into new markets such as the UAE
• Custom Picture Framer and laser engraving services.
• Bespoke creative solutions as The Leader In Preserving Memories
• Fostering relationships and effectively communicating to meet the needs of the client.
• Developed one of a kind, quality solutions to clients creative needs.
• Continued education on preserving, protecting and enhancing fine works in the latest trends.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.