Karla De La Luz Aguirre
Redlands
Summary
Dynamic Sales Representative with a proven track record at Metro by T-Mobile, excelling in upselling and effective communication. Achieved consistent sales targets through strategic planning and exceptional customer service. Recognized for problem-solving abilities and deep product knowledge, fostering client satisfaction and driving revenue growth.
Overview
3
3
years of professional experience
Work History
Sales Representative
Metro by T-Mobile
04.2023 - 02.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Sales Representative
Metro by T-Mobile
11.2021 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Exceeded sales targets through effective planning and goal setting.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Education
Diploma -
Redlands East Valley High
Redlands, CA06.2023
Skills
- Upselling techniques
- Time management
- Product knowledge
- Problem solving
- Effective communication
- Goal setting
- Team collaboration
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Metro by T-Mobile
04.2023 - 02.2025
Sales Representative
Metro by T-Mobile
11.2021 - 01.2023
Diploma -
Redlands East Valley High
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