Summary
Overview
Work History
Education
Skills
Timeline
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Karla Dean

Tollhouse

Summary

Friendly professional excelling in team leadership and optimizing customer experiences. Committed to maintaining high standards in service and care, providing a productive work environment.

Overview

16
16
years of professional experience

Work History

Prep, Server, and Delivery

Hungry Hut
03.2024 - 01.2025
  • Used slow periods to restock supplies, and all food items.
  • Explained menu items and took orders accurately and to customers needs.
  • cleaned tables to keep dining room and work areas tidy.
  • Cleaned and maintained the kitchen and prep area.
  • Took inventory and put away deliveries in specific places.

Supervisor

Subway
08.2021 - 01.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Educated staff on their job duty's and goals to help employees achieve success.
  • Optimized customer experience by delivering the best service and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address concerns.

In Home Care

Private Care
07.2009 - 03.2019
  • Provided long term care for an elderly couple.
  • Cookers cleaned and maintained a healthy living environment for them.
  • Worked with a team of 3 to provide around the clock care.
  • Administered meds and made sure they we as healthy as possible.

Education

High School Diploma -

Sierra Alternative High School
Tollhouse, CA
03-2025

Skills

  • Time management
  • Food inspection
  • Team member support
  • Order delivery practices
  • Order accuracy
  • Uses times in a productive manner

Timeline

Prep, Server, and Delivery

Hungry Hut
03.2024 - 01.2025

Supervisor

Subway
08.2021 - 01.2024

In Home Care

Private Care
07.2009 - 03.2019

High School Diploma -

Sierra Alternative High School

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Karla Dean