KARLA BORRAYO
Coquitlam,BC
Summary
Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative.
Well-educated and poised with superior communication skills. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction.
Offers strong background in customer relations and communication.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry in this position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Elderly Caregiver
Qualicare Home Health
11.2023 - 01.2025
- Applied mobile caregiving applications to schedule and document daily tasks, enhancing care coordination.
- Administered medication management software to track patient dosages, ensuring timely administration.
- Provided emotional support and companionship to reduce feelings of loneliness and improve mental well-being.
- Prepared and served nutritious meals, considering dietary restrictions and preferences to promote overall health.
- Offered companionship and kindness to elderly patients.
Cashier Supervisor
Soriana Stores
01.2021 - 03.2022
- Built positive relationships with customers to increase repeat business.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Quickly and accurately counted drawers at start and end of each shift.
Cashier
Walmart
01.2018 - 11.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Hospitality And Tourism Management -
CENTRO UNIVERSITARIO DE LA COSTA
08.2010
Skills
- Documentation and reporting
- Relationship building
- Team collaboration
- Cash handling
- Patience and empathy
- Customer service
- Work ethic and integrity
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Elderly Caregiver
Qualicare Home Health
11.2023 - 01.2025
Cashier Supervisor
Soriana Stores
01.2021 - 03.2022
Cashier
Walmart
01.2018 - 11.2020
Bachelor of Hospitality And Tourism Management -
CENTRO UNIVERSITARIO DE LA COSTA
Similar Profiles
BRIDGET ADU-KONADUBRIDGET ADU-KONADU
Senior Caregiver at Qualicare Home HealthSenior Caregiver at Qualicare Home Health
RAMANJOT KAUR GREWALRAMANJOT KAUR GREWAL
Health Care Aide at Qualicare Home HealthHealth Care Aide at Qualicare Home Health
Jamie ForlerJamie Forler
HHA at Qualicare Home HealthHHA at Qualicare Home Health