Compassionate and detail-oriented professional with experience in customer service and caregiving. Committed to providing exceptional support and creating a positive environment for everyone while adapting effectively and quickly learning new skills.
Overview
8
8
years of professional experience
Work History
Caregiver
Home Instead Senior Care Home
Stockton
12.2024 - Current
Assisted clients with daily living activities and personal care needs such as bathing,dressing,grooming and feeding.
Administered prescribed medications following safety protocols and client schedules, refilled their prescriptions and accompanied them to their appointments.
Documented client progress and health condition changes to inform care adjustments.
Performed housekeeping tasks including laundry, linen changes, and cleaning common areas to support overall client care.
Prepared meals according to dietary requirements and assisted with feeding.
Laundered clothing and bedding and encouraged small exercises to prevent infections.
Maintained clean, organized environment to enhance client comfort and safety.
Fulfillment Expert
Target
Sacramento
03.2020 - 08.2024
Evaluated pick, pack, ship procedures to identify improvement opportunities.
Loaded items onto pallets and containers for efficient shipment preparation.
Located merchandise from store floors and backrooms to fulfill orders that were timed daily.
Utilized warehouse management system to track inventory and maintain records of shipments.
Loaded and unloaded delivery trucks while optimizing space for maximum capacity.
Followed packaging standards to protect items during shipment.
Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Barista Manager
Quickly Bubble Tea
Stockton
05.2018 - 01.2023
Trained new baristas on beverage preparation and customer service techniques.
Managed inventory levels and ordered supplies to ensure seamless operations.
Developed staff schedules to optimize coverage during peak hours.
Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
Maintained records of daily transactions and prepared reports for management review.
Ensured compliance with food safety standards, health regulations and sanitation requirements.
Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Assisted store manager with recruiting, interviewing, and hiring baristas to build a skilled team.