Karl Patrick Villanueva
Yellowknife,NT
Summary
Detail-oriented university student with a strong work ethic, seeking to gain valuable work experience in Accounting, Finance and/or Information Technology to enhance employment opportunities upon graduation. A collaborative and dependable candidate with a proven ability to manage multiple priorities effectively while maintaining a positive attitude. Skilled at working independently, collaborating within teams, and providing excellent customer service.
Overview
6
6
years of professional experience
Work History
Accounting Clerk
GNWT - Department Of Finance
05.2024 - 08.2024
- Processed and audited financial transactions (accounts payable) in compliance with federal and territorial legislation and business processes.
- Ensured accuracy and timeliness in preparing financial documents and entering data into the GNWT ERP system.
- Reviewed and verified financial transactions for compliance with policies, providing recommendations for process improvements.
- Provided administrative support by managing financial records, handling mail, and maintaining an inventory log of financial documents.
- Collaborated with co-workers to ensure efficient and accurate processing of financial transactions, focusing on continuous improvement.
- Frequently performed front desk receptionist duties, including managing calls, greeting customers, handling customer inquiries, scheduling, and general office coordination in a professional manner
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Processed credit card payments for various transactions, ensuring accuracy and compliance with organizational policies and procedures.
- Assisted in preparing financial statements using Excel on an occasional basis, ensuring accuracy and attention to detail.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Community Interviewer
NWT Bureau of Statistics, Government of the Northwest Territories
05.2023 - 07.2023
- Visited selected households and conducted digital surveys with residents
- Utilized active listening and empathetic communication to address and mitigate aggressive behavior, maintaining professionalism under pressure
- Skilled in managing challenging interactions and resolving conflicts, fostering cooperation and positive outcomes in high-stress scenarios
- Accurately recorded responses to the survey questionnaire and maintained excellent administrative notes and records
- Maintained confidentiality of all information collected under the Statistics Act
- Traveled to remote communities in the Northwest Territories and worked both independently and collaboratively to complete the assigned survey load.
- Communicated both with other interviewers and staff to ensure the successful collection of surveys within a community
- Maintained the safety and security of the any assigned equipment.
- Navigated around communities using provided maps to identify and visit selected households on foot or in a vehicle
Produce Clerk
Yellowknife Co-op
01.2019 - 08.2022
- Carried out day-to-day duties accurately and efficiently such as stocking shelves, date checking, stocks receiving and product rotation
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
- Maintained excellent attendance record, consistently arriving to work on time
- Trained new staff in daily tasks as and when assigned by department manager
- Pleasantly greeted customers and provided prompt and courteous service
- Monitored company inventory to keep stock levels and databases updated
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Maintained excellent attendance record, consistently arriving to work on time
- Recognized by department manager for being a key player in the department
Education
Bachelor of Commerce, Undergraduate - General Studies
University of Alberta
Edmonton, AB05-2028
Secondary School, Graduated -
Ecole St Patrick High School
Yellowknife, NT06.2022
Grade School, Graduated - undefined
Weledeh Catholic School
Yellowknife, NT06.2017
Skills
- Financial Transaction Processing
- Proficiency in Microsoft Excel
- Basic Python Proficiency
- Administrative Support
Technical Skills:
- Conflict Resolution and De-escalation Techniques
- Customer Service and Front Desk Reception
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Interpersonal Skills:
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Japanese
Limited Working
Interests
- Martial Arts
- Rock Climbing
- Fitness Training
- Photography and Editing
- Fashion and Style
- Reading
- Culinary Exploration
Timeline
Accounting Clerk
GNWT - Department Of Finance
05.2024 - 08.2024
Community Interviewer
NWT Bureau of Statistics, Government of the Northwest Territories
05.2023 - 07.2023
Produce Clerk
Yellowknife Co-op
01.2019 - 08.2022
Grade School, Graduated - undefined
Weledeh Catholic School
Bachelor of Commerce, Undergraduate - General Studies
University of Alberta
Secondary School, Graduated -
Ecole St Patrick High School
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