Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Sports
Timeline
Generic

Karl Pacula

Airdrie,AB

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Seasoned Customer Associate with 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

4
4
years of professional experience

Work History

Roofing Laboure

Curries Roofing
07.2023 - 09.2023
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Operated variety of tools and equipment to safely and efficiently perform tasks.
  • Cleaned up work areas upon completion of projects.
  • Flipped and carried shingles to the signalers
  • Cleaned the gutters after every job


Cashier Team Lead

Tim Hortons
07.2019 - 07.2023
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Operated POS cash register and equipment to collect payments.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Maintained stock to meet expected customer demand.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.

Laborer Tent

Caseley's Bridal Boutique
06.2022 - 08.2022
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Organized materials, tools, and equipment to supply team members.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

High School Diploma -

Three Oaks Senior Highschool
Summerside, PE
06.2023

Skills

  • Calm Under Pressure
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Dependable and Responsible
  • Team Building
  • Basic Math
  • Time Management
  • Fluent in english
  • Heavy Lifting
  • POS System Operation
  • Team Leadership

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Hobbies

-Going to the gym

-Going on hikes

-Learning about the gym

-Cooking

-Watching netlfix


Sports

-Played hockey for 10 years

-Played football for 1 year

-Played volleyball for 3 years

-Did wrestling for 1 year

-Did powerlifting for 1 year

-Played rugby for 1 year

-Played badminton for 2 years

-Played soccer for 2 years

Timeline

Roofing Laboure

Curries Roofing
07.2023 - 09.2023

Laborer Tent

Caseley's Bridal Boutique
06.2022 - 08.2022

Cashier Team Lead

Tim Hortons
07.2019 - 07.2023

High School Diploma -

Three Oaks Senior Highschool

Similar Profiles

CREATE PROFILE
Karl Pacula