KARISSA LOCHLI
Didsbury,AB
Summary
Dynamic and dedicated professional with extensive customer service expertise at JD's Restaurant, recognized for enhancing customer satisfaction through high-quality cocktail crafting. Demonstrates strong multitasking abilities and a commitment to cleanliness and hygiene, ensuring compliance with health regulations while fostering a positive environment. Proven track record in teamwork and effective communication.
Capable server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in customer service.
Overview
6
6
years of professional experience
Work History
Bartender and Server
JD's Restaurant
01.2021 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Childcare Provider
Safe and Sound
08.2016 - 11.2017
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Education
High School Diploma -
George MacDougall
Airdrie, AB05-2013
Skills
- Customer service expertise
- Patience and tolerance
- Strong multitasking
- Cleanliness and hygiene
- Alcohol awareness
Languages
English
Full Professional
Timeline
Bartender and Server
JD's Restaurant
01.2021 - 01.2023
Childcare Provider
Safe and Sound
08.2016 - 11.2017
High School Diploma -
George MacDougall
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