Karissa Farrell
Calgary,AB
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Banquet Cook
Saltlik
10.2023 - Current
- Monitored food quality and presentation to maintain high standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Managed opening and closing shift kitchen tasks.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Line Cook
Brewsters
03.2023 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Gym Receptionist
Evolve Strength Fitness
07.2021 - 06.2022
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Checked members into gym by scanning badges.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Handled all closing gym cleaning duties
Education
Bachelor of Culinary Arts - Culinary Arts
SAIT
Calgary, AB04.2025
High School Diploma -
W. H. Croxford
Airdrie, AB01.2023
Skills
- Active Listening
- Typing Proficiency
- Conflict Resolution
- Multitasking abilities
- Attention to detail
- Organized
- Effective communications
- Reliability
- Politeness
HONORS AND CERTIFICATIONS
- Safecheck Advanced food handling certification (2022)
- Experience catering and handling money (2021-2023)
- Culinary Arts grades 10, 20 and 30, W.H. Croxford (2020-2023)
- First aid and CPR course (2021)
Timeline
Banquet Cook
Saltlik
10.2023 - Current
Line Cook
Brewsters
03.2023 - 07.2023
Gym Receptionist
Evolve Strength Fitness
07.2021 - 06.2022
Bachelor of Culinary Arts - Culinary Arts
SAIT
High School Diploma -
W. H. Croxford
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