Samantha Dornbusch
Edmonton
Summary
Seeking a full-time position that offers professional challenges and allows the utilization of strong interpersonal skills, effective time management, and problem-solving expertise. Committed to delivering exceptional results and exceeding expectations, eager to contribute a diverse skill set to a dynamic work environment. With a proven track record of successfully collaborating with cross-functional teams and adapting to fast-paced environments, confident in the ability to make a valuable impact and drive organizational success.
Overview
6
6
years of professional experience
Work History
Loan Service and Recovery Administrative Assistant
Rifco National Auto Finance
06.2024 - Current
- Assisted in creating warrant packages and payout packages.
- Updated client profiles with insurance updates.
- Assisted in insolvency updates as well as submitting proof of claims.
- Helped manage e-mail communications for multiple departments.
- Call quality and assurance scoring.
- Indexing important documents to proper client profiles.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Credit Analyst
Rifco National Auto Finance
01.2023 - 06.2024
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Reviewed financial documents for potential fraud.
- Confirmed employment details with current employers.
Income and Credit Analyst
Northlake Financial
08.2022 - 01.2023
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Reviewed financial documents for potential fraud.
- Confirmed employment details with current employers.
- Created the Fraud Training for the department
Income Analyst
Santander Consumer
06.2019 - 08.2022
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Reviewed financial documents for potential fraud.
- Confirmed employment details with current employers.
Education
Medical Office Administration -
CDI College
01.2014
High School Diploma -
Amiskwaciy Academy
Edmonton, AB01.2011
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Time management
- Microsoft outlook
- Verbal communication
- Fraud detection
- Attention to detail
Languages
English
Timeline
Loan Service and Recovery Administrative Assistant
Rifco National Auto Finance
06.2024 - Current
Credit Analyst
Rifco National Auto Finance
01.2023 - 06.2024
Income and Credit Analyst
Northlake Financial
08.2022 - 01.2023
Income Analyst
Santander Consumer
06.2019 - 08.2022
Medical Office Administration -
CDI College
High School Diploma -
Amiskwaciy Academy
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