Karissa Castaneda
Norco
Summary
Reliable and adaptable individual with strong customer service, attention to detail, and time-management skills. Experience in enhancing company standards while maintaining customer satisfaction and ability to manage fast-paced environments and provide effective communication.
Overview
1
1
Language
3
3
years of professional experience
Work History
Receiving Clerk
Able Industrial
Ontario, CA
06.2026 - Current
- Received and inspected shipments accurately.
- Recorded shipments and monitored inventory levels..
- Regularly reviewed emails and invoices.
- Properly labeled and identified material and vendors.
- Utilized pallet jack to transport, load, and unload shipment.
- Communicated with vendors to verify deliveries.
- Maintained clean and organized workspace.
Production Worker
Able Industrial
Ontario, CA
06.2025 - Current
- Operated machinery efficiently and safely while maintaining appropriate workflow.
- Ensure accurate product labeling.
- Enhance company quality policy conducting inspections, communicating, while also prioritizing time.
- Assisted in development of new techniques.
- Assembled products according to specific customer needs.
- Trained new production members safely and efficiently.
Sales Associate
Shoe Palace
Riverside, CA
11.2024 - 10.2025
- Assisted customers in selecting products and enhancing their overall shopping experience.
- Consistently exceeded daily sales targets while also sustaining top tier UPT.
- Pitched promotions securing sales.
- Maintained knowledge in products; Brands, Sizing, Comfort, Style.
- Processed sale transactions.
- Handled inventory tasks such as restocking/keeping track of stock.
- Collaborated with team members offering support and improving store performance.
- Built relationships with customers.
Billing Assistant
Raul Yanez Guilding
Pico Rivera, CA
03.2024 - 08.2024
- Maintained organized records of billing documents.
- Communicated with customers and assisted placing orders via telephone and in person.
- Received, sorted, and distributed incoming mail.
- Responded to customer concerns and questions on a daily basis.
Education
High School Diploma -
Norco High School
Norco, CA05.2023
Skills
- Customer service
- Teamwork skills
- Time management
- Multi-tasking strength
- Problem-solving skills
- Building rapport
- Persuasive
- Promotional support
- Verbal and written communication
Accomplishments
- Exceeded weekly quotas every week.
- Awarded employee of the month 3 times in 2025.
Languages
Spanish
Limited Working
Timeline
Receiving Clerk
Able Industrial
06.2026 - Current
Production Worker
Able Industrial
06.2025 - Current
Sales Associate
Shoe Palace
11.2024 - 10.2025
Billing Assistant
Raul Yanez Guilding
03.2024 - 08.2024
High School Diploma -
Norco High School