Karissa SJ Balaneski
Red Deer
Summary
Reliable, dependable, and friendly. Driven to succeed at satisfying customers and providing great service and support. Skilled in answering questions efficiently as well as revolving difficult issues professionally. Hard working and dedicated to learning new things over time.
Overview
6
6
years of professional experience
Work History
Hostess and Expo
East Side Mario’s
02.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Kept the environment around me neat and tidy and sanitized tables when needed
Office Cleaning and Covid Testing
Perecde Occupational Health And Services
06.2018 - 08.2020
- Cleaned desks, counters, bathrooms, office equipment, floors, and changed the garbage's
- Learned good time management, to pay attention to small details, and to multitask
- Learned to work well with other coworkers, cooperate with others and to be open minded when in tough scenarios
- Worked with customers to understand needs and provide excellent service.
Customer Service and Food Maker
Dairy Queen
08.2021 - 03.2023
- Greeted customers, handled payments through via a POS systems and fulling over 1500+ orders per shift
- Operated drive thru services including taking orders, handling payments and delivering food in a prompt but friendly manner.
- Maintained a clean workspace by wiping dining areas, work stations, sweeping and replenishing supplies.
- Worked with a team to maintain smooth operations and high standards for customers during high volume rushes.
Education
High School Diploma -
Noted Dame High School
Red Deer, AB06.2024
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Fast Learner
- Positive attitude
- Customer Service
Timeline
Hostess and Expo
East Side Mario’s
02.2023 - Current
Customer Service and Food Maker
Dairy Queen
08.2021 - 03.2023
Office Cleaning and Covid Testing
Perecde Occupational Health And Services
06.2018 - 08.2020
High School Diploma -
Noted Dame High School
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