Summary
Overview
Work History
Education
Skills
Timeline
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Karishma Sharma

Toronto

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Sales/Purchasing Administrator

Avenue Road
11.2022 - Current
  • Prepare and revise quotations and sales orders.
  • Input new contacts and leads into the database.
  • Daily interaction with the operations team on customer orders and deliveries.
  • Daily interactions with the vendors regarding order,negotiating better pricing and custom orders.
  • Prepare and issue purchase orders,Review and process order confirmations to ensure accuracy in product details, pricing, and client expectations
  • Help to ensure the delivery of purchase items on a timely basis, including expediting.
  • Work with the internal team to resolve the product issue.
  • Attended training sessions related to new product launches from various suppliers.
  • Sample fulfillment & ordering,conducted regular inventory audits of samples to prevent stock shortages or excess.
  • Obtain and provide freight quotes during both order quoting
  • COM/COL approval, procurement and distribution,ensuring timely delivery and resolving any delays



Daycare Director

Just for kid's Childcare center
04.2021 - 11.2022
  • Work in collaboration with the Ministry of Education, the City of Toronto, and all key stakeholders to convert the daycare into a licensed facility.
  • Provide ongoing support to parents and staff to ensure smooth operation.
  • Finding new enrollments and managing a waitlist to ensure that the daycare is always running at full capacity.
  • Host open houses to walk the new, potential parents through the facility and discuss our program.
  • Assist my staff in program planning, menu planning, and family communication.
  • Ensure all daycare operations stay under the assigned budget for the calendar year.
  • Manage all aspects of the Center's enrollment, follow up on all inquiries, and fill all vacancies.
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
  • Created and updated records to document employee and participant information.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
  • Communicated with parents and fostered strong professional relationships. Addressed the issues and concerns that parents had in a calm and constructive manner, finding solutions that work.

Assistant Director

Kepler Academy for Early Learning and Childcare
04.2020 - 02.2021
  • To ensure smooth day to day operations of my day care center by managing breaks, ensuring correct ratios in every room and making sure that the center is in compliance with the licensing regulations.
  • Providing enough 1w1 time with all the educators for training, motivation and feedback.
  • Administrative duties, including monthly newsletter, ASQ's, staff sign in sheets, SCC claims, Community Options claims, maintaining updated policy binders, scholastic orders, and entering payroll hours.
  • Program planning in partnership with Program Director and Centre Director.
  • Assistance in classrooms, material and grocery shopping, and family communications.

Education

Early Childhood Care And Education -

Norquest College

Skills

  • Client relationship building
  • Teamwork and collaboration
  • Vendor relationship management
  • Purchase order management
  • Price negotiation
  • Attention to detail
  • Multitasking Abilities
  • Task prioritization
  • Adaptability and flexibility
  • Critical thinking
  • Effective communication
  • Continuous improvement

Timeline

Sales/Purchasing Administrator

Avenue Road
11.2022 - Current

Daycare Director

Just for kid's Childcare center
04.2021 - 11.2022

Assistant Director

Kepler Academy for Early Learning and Childcare
04.2020 - 02.2021

Early Childhood Care And Education -

Norquest College

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Karishma Sharma