Karishma Sharma
Toronto,Canada
Summary
Dynamic leader with a proven track record at Avenue Road, adept in vendor relationship management and team management. Excelled in enhancing operational efficiency and providing exceptional customer service, achieving a significant improvement in client satisfaction. Skilled in SAP and possesses excellent communication abilities, ensuring seamless project execution and innovative problem-solving strategies.
Overview
6
6
years of professional experience
Work History
Sales/Purchasing Administrator
Avenue Road
Toronto, Canada
11.2022 - Current
- Prepare and revise quotations and sales orders.
- Input new contacts and leads into the database.
- Daily interaction with the operations team on customer orders and deliveries.
- Liaise with clients concerning installations, deliveries, product issues, and payments.
- Prepare and issue purchase orders.
- Review and process purchase requisition requests.
- Coordinate the placement and release of various orders.
- Help to ensure the delivery of purchase items on a timely basis, including expediting.
- Furnish information concerning backorders, along with an action plan.
- Process receiving discrepancy reports and non-conformance reports, with follow-up action.
- Troubleshoot vendor delivery issues, including lost, damaged, backorders, and short shipments.
- Work with vendors to obtain the best quality, delivery, and prices.
- Work with the internal team to resolve the product issue.
- Provided exceptional customer service to a luxury clientele, ensuring a memorable experience.
- Attended training sessions related to new product launches from various suppliers.
- Managed stock levels within the store to ensure availability of desired products for customers.
- Operated POS systems to tabulate bills and issue refunds, receipts, credits and change to customers.
- Collaborated with other departments on cost reduction initiatives.
- Conducted regular inventory audits to prevent stock shortages or excess.
Daycare Director
Just for kid’s Childcare center
Toronto, Canada
04.2021 - 11.2022
- Work in collaboration with the Ministry of Education, the City of Toronto, and all key stakeholders to convert the daycare into a licensed facility.
- Provide ongoing support to parents and staff to ensure smooth operation.
- Finding new enrollments and managing a waitlist to ensure that the daycare is always running at full capacity.
- Host open houses to walk the new, potential parents through the facility and discuss our program.
- Assist my staff in program planning, menu planning, and family communication.
- Ensure all daycare operations stay under the assigned budget for the calendar year.
- Manage all aspects of the Center's enrollment, follow up on all inquiries, and fill all vacancies.
- Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
- Created and updated records to document employee and participant information.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Communicated with parents and fostered strong professional relationships.
Assistant Director
Kepler Academy for Early Learning and Childcare
Edmonton, Canada
02.2020 - 02.2021
- To ensure smooth day to day operations of my day care center by managing breaks, ensuring correct ratios in every room and making sure that the center is in compliance with the licensing regulations
- Providing enough 1w1 time with all the educators for training, motivation and feedback
- Administrative duties, including monthly newsletter, ASQ’s, staff sign in sheets, SCC claims, Community Options claims, maintaining updated policy binders, scholastic orders, and entering payroll hours
- Program planning in partnership with Program Director and Centre Director
- Assistance in classrooms, material and grocery shopping, and family communications
Child Care Educator
Kepler Academy for Early Learning and Childcare
Edmonton, Canada
05.2019 - 02.2020
- To plan and implement developmentally age-appropriate activities based on planned curriculum
- To lead daily social, learning and physical activities for children
- To ensure the overall health and welfare of children always
- To keep children active and engaged while they are in the class and outdoors
- To understand execute work task in accordance with Alberta Childcare licensing regulations and public health requirements
- To make children, parents and co-workers feel special and involved
Education
Bachelor of Arts -
Punjab University
IndiaSecondary Education -
Ryan International School
IndiaEarly learning and Childcare Diploma -
Norquest College
Edmonton, ABSkills
- Excellent verbal and written communication skills
- Pricing strategy
- Problem-solving aptitude
- Cost estimation
- Time management
- Purchase order processing, order tracking
- Vendor relationship management
- Account management
- Project management
- Meticulous eye for detail
- Efficiency improvement
- Bid process management
- Microsoft Excel proficiency
- Mathematics proficiency
- SAP expertise
Timeline
Sales/Purchasing Administrator
Avenue Road
11.2022 - Current
Daycare Director
Just for kid’s Childcare center
04.2021 - 11.2022
Assistant Director
Kepler Academy for Early Learning and Childcare
02.2020 - 02.2021
Child Care Educator
Kepler Academy for Early Learning and Childcare
05.2019 - 02.2020
Bachelor of Arts -
Punjab University
Secondary Education -
Ryan International School
Early learning and Childcare Diploma -
Norquest College
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