Maintained records of damaged goods, backorders, and applicable regulatory reporting.
Directed team activities by establishing task priorities and providing guidance.
Supported the logistics department by leveraging existing resources with cost-effective savings.
Directed and supported compilation and analysis of technical source data necessary for product development.
Answered inbound calls, chats, and emails to facilitate customer service.
Tracked orders and notify customers of status or potential delays.
Generated documentation and information required for customer shipments.
Liaised between warehouse personnel and customer to facilitate account and operational needs.
Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Researched and prepared reports required by management or governmental agencies.
Performed monthly reconciliation of open purchasing orders.
Coordinated shipping requests for expedited delivery and documented them accurately to achieve correct billing.
Monitored and reported on transportation costs and properly filed shipping documents.
Produced weekly status reports detailing logistic operations and problems.
Developed and deployed strategies to save time and expenses associated with goods movements.
Developed and implemented technical project management tools such as plans, schedules, and responsibility and compliance matrices.
Achieved and exceeded revenue goals and KPIs.
Finance & Accounting Associate
A.K. Batra & Associates
10.2016 - 02.2020
Collaborated with accounting management to produce accurate and timely financial paperwork and reports for AP and AR, budget administration and year-end closing requirements.
Developed and documented business processes and accounting policies to maintain and strengthen internal controls.
Conducted financial analysis and research to advise senior management on forecasting decisions.
Managed data collection and sampling procedures to accurately collect data.
Provided accurate financial projections by examining current tax liabilities and projected future earnings.
Collected and assembled financial data to analyze costs on a year-to-year basis relative to financial planning and budgeting activities.
Cross-trained employees, enabling the completion of priority tasks during personnel absences.
Reviewed tax returns to make recommendations regarding accuracy and tax savings opportunities.
Calculated and coordinated company tax payments and tax document preparation
Reviewed income statements and documentation of expenditures to determine forms needed to prepare tax returns.
Served as key corporate representative, liaising with various parties in support of operational excellence.
Audited and prepared all federal and state tax forms for corporate, small business and individual clients.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Complied with established internal procedures by examining reports, processes and documentation.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Accounting Assistant - (Part Time Trainee)
Educational Institution
04.2015 - 12.2015
Maintained clean and organized files by keeping accounts payable records up-to-date.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Communicated with suppliers to reconcile invoice payments. Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Provided primary customer support to internal and external customers.
Education
Post Graduation Diploma - International Business Management
St. Clair College of Applied Arts And Technology
Windsor, ON
04.2022
MBA - Finance & Accounting
Amity University
Noida, India
03.2020
Bachelor of Commerce - Commerce And Business Administration
University of Delhi
Delhi, India
11.2014
Certificate Diploma - Financial Management
YMCA
Delhi, India
04.2014
Skills
Skills : Microsoft Excel, PowerPoint, QuickBooks, Customer Service, Client/Customer Relationship Management, Financial Reporting, Bookkeeping, Regulatory Compliance, Accounting Procedures, Payroll Management, Logistics Management, Data Analysis, Report Generation, Risk & Time Management
Soft Skills: Determined and Proactive, Self Starter, Good Interpersonal and Communications skills, Multitasking, Teamwork, Attention to Detail, Emergency readiness, Flexible, Organized, Problem-solving
Timeline
Logistics Coordinator & Administrator
Fraser Direct
08.2022 - 04.2023
Finance & Accounting Associate
A.K. Batra & Associates
10.2016 - 02.2020
Accounting Assistant - (Part Time Trainee)
Educational Institution
04.2015 - 12.2015
Post Graduation Diploma - International Business Management
St. Clair College of Applied Arts And Technology
MBA - Finance & Accounting
Amity University
Bachelor of Commerce - Commerce And Business Administration