Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karine Guzalyan

Los Angeles

Summary

Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients.

Overview

7
7
years of professional experience

Work History

Bank Teller

Chase Bank
Los Angeles
06.2019 - 07.2021
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Provided assistance to other tellers during peak business hours as needed.
  • Developed strong relationships with customers to ensure repeat business.
  • Performed cash handling duties including counting currency, coins and checks.

Front Desk Receptionist

Sweet pea 4d baby imaging
Beverly Hills
06.2017 - 05.2018
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Answered incoming phone calls, scheduled appointments, and responded to inquiries.

Financial Aid Technician

Los angeles city college
Los Angeles
06.2014 - 09.2017
  • Organized outreach events at high schools to promote awareness of college affordability options.
  • Answered inquiries from students regarding their financial aid status via telephone or email.
  • Generated reports on student eligibility, awards, disbursements, and other related topics.
  • Assisted students with the completion of financial aid forms, including FAFSA and student loan applications.

Education

Associate of Arts - Child Development

Los Angeles City College
Los Angeles, CA
12-2024

High School Diploma -

Hollywood Senior High School
Los Angeles, CA
06-2014

Skills

  • Money Handling
  • Positive Attitude
  • Organizational Skills
  • Customer Service Excellence
  • Problem Solving Aptitude
  • Excellent time management skills
  • Bilingual in [English,Armenian]

Timeline

Bank Teller

Chase Bank
06.2019 - 07.2021

Front Desk Receptionist

Sweet pea 4d baby imaging
06.2017 - 05.2018

Financial Aid Technician

Los angeles city college
06.2014 - 09.2017

Associate of Arts - Child Development

Los Angeles City College

High School Diploma -

Hollywood Senior High School
Karine Guzalyan