Karina Wong
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Bell Mobility
01.2008 - 04.2009
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
- Maintained and managed customer files and databases.
- Promptly responded to inquiries and requests from prospective customers.
Digital Project Manager
DNT Photo Imaging
05.2002 - 09.2005
- Managed project timelines and budgets, ensuring timely delivery without compromising quality.
- Edited and enhanced existing artwork and graphics.
- Coordinated with external vendors on large-scale projects, ensuring seamless execution from conception to completion.
Education
High School Diploma -
Sir John A. Macdonald Collegiate Institute
Toronto, ON06.1999
Skills
- Complaint resolution
- Appointment Scheduling
- Problem-solving abilities
- Customer Relations
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Bell Mobility
01.2008 - 04.2009
Digital Project Manager
DNT Photo Imaging
05.2002 - 09.2005
High School Diploma -
Sir John A. Macdonald Collegiate Institute
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