Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karina Valle

Norwalk

Summary

Proven track record in enhancing customer satisfaction and team efficiency, notably at Honda. Excelled in relationship building and sales development, achieving significant referrals and repeat business. Skilled in problem-solving and time management, adept at leading teams to exceed goals with a focus on impactful customer service and operational excellence.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Honda
11.2024 - Current
  • Delivered high-quality service by addressing customer concerns promptly and professionally.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.

Medical Receptionist

Los Alamitos Medical Center
03.2022 - 06.2024
  • Maintained a clean and organized reception area, creating a welcoming environment for patients.
  • Answered and directed phone calls, providing information and assistance to patients and staff.
  • Handled patient inquiries with professionalism and empathy, addressing concerns and providing solutions.
  • Processed insurance claims and verifications through specialized billing software.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Supervisor

Victoria Secret PINK
12.2019 - 12.2022
  • Increased customer satisfaction with streamlined service procedures.
  • Trained staff on best practices to enhance service delivery.
  • Developed training programs for enhanced employee performance.
  • Coordinated cross-functional projects to achieve organizational goals.
  • Conducted performance reviews to support employee development.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

GED -

Downey High School
Downey

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Relationship building
  • Customer needs assessment
  • Product sales
  • Sales development

Languages

Spanish

Timeline

Sales Associate

Honda
11.2024 - Current

Medical Receptionist

Los Alamitos Medical Center
03.2022 - 06.2024

Supervisor

Victoria Secret PINK
12.2019 - 12.2022

GED -

Downey High School

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Karina Valle