Karina Shmendyuk
Calgary
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Co-op Auburn Bay
11.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Sales Associate
Garage/Dynamite
10.2022 - 06.2023
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Psychology
Mount Royal University
Calgary, AB06-2028
High School Diploma -
Collège Garden City Collegiate
Winnipeg, MB06-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Product knowledge
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Certification
ProServe
Timeline
Customer Service Cashier
Co-op Auburn Bay
11.2024 - Current
Sales Associate
Garage/Dynamite
10.2022 - 06.2023
ProServe
Bachelor of Arts - Psychology
Mount Royal University
High School Diploma -
Collège Garden City Collegiate
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