Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karina Salgado

El Cajon

Summary

Quick-learning and adaptable professional with strong organizational and communication skills. Known for attention to detail, and consistently delivering high-quality work to support and ensure that business operations run smoothly.

Overview

10
10
years of professional experience

Work History

Slot Attendant

Sycuan Casino And Resort
El Cajon
07.2015 - Current
  • Built strong guest rapport, enhancing guest experiences to create a memorable personalized experience.
  • Held multiple titles and responsibilities within a single role, demonstrating flexibility and leadership across the department.
  • Held dual responsibilities as a Slot Attendant and interim leader, frequently stepping into leadership duties during shifts.
  • Acted as a designated trainer and mentor for new hires and peers, contributing to skill development.
  • Developed a standardized training format that is still in use by the department, enhancing consistency and trainer effectiveness.
  • Verified and authenticated sensitive personal and financial information for jackpot winners, ensuring accuracy and compliance with legal and regulatory standards.
  • De-escalated challenging customer situations with professionalism and empathy, and provided effective solutions.

Education

High School Diploma -

El Cajon Valley High School
El Cajon, CA
06-2013

Skills

  • Money handling
  • Fraud detection
  • Customer relationship management
  • Adaptability in roles
  • Effective communication
  • Multi tasking and prioritization
  • Teamwork and collaboration
  • Dependable and responsible
  • Problem-solving
  • Discretion and confidentiality

Languages

Spanish
Native/ Bilingual

Timeline

Slot Attendant

Sycuan Casino And Resort
07.2015 - Current

High School Diploma -

El Cajon Valley High School

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Karina Salgado