Work Preference
Summary
Overview
Work History
Education
Skills
Additional Info
Core Competencies
Timeline
Generic
Open To Work

Karina Ottati

Toronto,ON

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Legal AssistantAssistant ManagerServer / Cashier SupervisorOperations CoordinatorCustomer Service Representative

Location Preference

On-SiteHybridRemote
Location: Toronto, ONCanada
Open to relocation: Yes

Summary

Administrative and Operations Professional experienced in customer service, records management, and office administration. Delivered exceptional client service and maintained accurate records while managing confidential information and supporting daily operations. Focused Legal Assistant recognized for effective case management support and strong multitasking capabilities in high-volume environments.

Overview

6
6
years of post-secondary education
19
19
years of professional experience

Work History

Legal Assistant

ABC Immigration and Legal Services
01.2021 - Current
  • File & Compliance Coordination: Managed 100+ active client files, ensuring confidentiality and accuracy to support compliance and client trust.
  • Documentation & Auditing: Prepare applications, supporting documents and correspondence in compliance with regulatory requirements.
  • Calendar Optimization: Coordinate appointments, deadlines and follow-up activities to ensure timely processing.
  • Data Integrity: Maintain electronic and paper filing systems and perform high-volume data entry.
  • Stakeholder Communications: Responded to client inquiries and provided timely updates on case status and documentation, enhancing client satisfaction and communication.
  • Supported office operations through effective records management and document preparation, streamlining administrative coordination.

Assistant Manager

Tacorrito Hurry Curry
01.2018 - 01.2020
  • Operations Management: Coordinated employee schedules and daily operations business.
  • Financial Reporting & Auditing: assisted with reporting, inventory tracking and administrative activities.
  • Quality Assurance: Resolved customer concerns and maintained high service standards.
  • Team Leadership: Supported staff training and team performance.

Server / Cashier Supervisor

TENOCH Restaurant
01.2014 - 01.2018
  • Supervisory Administration: Oversaw customer service workflows, cash handling and administrative tasks in a fast-paced environment.
  • Financial Controls: Processed transactions and maintained accurate cash records.
  • Schedule Coordination: Assisted with staff scheduling and operational support.
  • Resolved customer issues professionally.

Operations Coordinator

K-Caoh Swimsuit
01.2007 - 01.2014
  • Supply Chain Support: Managed inventory pipelines and customer orders, coordinating vendor communications to ensure seamless workflow.
  • Administrative Design: Developed and maintained internal administrative tracking documentation to enhance business records management.
  • Database Maintenance: Oversaw maintenance of business records and administrative documentation to ensure accuracy and accessibility.
  • Assisted with daily operations and enhanced customer service activities.

Education

International Business Management Diploma -

George Brown College
Toronto, ON
05.2018 - 06.2019

Business Management & Entrepreneurship Diploma -

IBT College
Toronto, ON
07.2016 - 07.2017

Fashion Designer Diploma -

CUMT
Venezuela
08.2005 - 01.2009

Skills

  • Records Management
  • Calendar Management
  • Scheduling
  • Document preparation
  • Reporting
  • CRM & Database Administration
  • CRM Platforms
  • Microsoft Office
  • Google Workspace
  • Virtual Collaboration Tools
  • Cross-functional Communication
  • Client Liaison
  • Client Support

Additional Info

True, G Class, English, Spanish, Italian

Core Competencies

True, G Class, English, Spanish, Italian

Timeline

Legal Assistant

ABC Immigration and Legal Services
01.2021 - Current

International Business Management Diploma -

George Brown College
05.2018 - 06.2019

Assistant Manager

Tacorrito Hurry Curry
01.2018 - 01.2020

Business Management & Entrepreneurship Diploma -

IBT College
07.2016 - 07.2017

Server / Cashier Supervisor

TENOCH Restaurant
01.2014 - 01.2018

Operations Coordinator

K-Caoh Swimsuit
01.2007 - 01.2014

Fashion Designer Diploma -

CUMT
08.2005 - 01.2009

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Karina Ottati