Karina Moreno
Brampton,Canada
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Dental Receptionist
Liuna Local 183
09.2023 - 03.2024
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered phone calls and messages for twenty two operatories, scheduling appointments, and handling patient inquiries.
Dental Assistant
Dentistry At Clarkson
08.2023 - 09.2023
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient X-rays and images for review by dentist.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Assistant Manager
PVH - Tommy Hilfiger
09.2015 - 02.2020
- Supervised and monitored all associates on shift
- Trained new hires on program expectations and safety guidelines
- Covered all call ins
- Set up schedules and confirmed completion of assignments each day for 20 plus employees
- Opened and closed store
- Managed inventory control and met inventory goals
- Ensured excellent customer service and resolved all problems at store level
- Designed and implemented store floor sets
- Presented sales reports to regional management on a weekly basis
- Helped with planning schedules and delegating assignments to meet coverage and service demands
Education
Associate of Arts -
The Dental Academy of Dental Health And C S
Mississauga, ON08.2023
Associate of Arts - Visual Merchandising
Sheridan College Institute of Technology And Advanced Learning
Oakville, ONSkills
- Adaptability
- Time management
- Self motivation
- Phone and Email Etiquette
- Billing Procedures
- Heart saver First Aid (First Aid)
- Sterilizing Procedures
- Appointment Scheduling
- Multitasking Abilities
- Attention to Detail
Languages
Spanish
Full Professional
Additional Information
References available upon request
Timeline
Dental Receptionist
Liuna Local 183
09.2023 - 03.2024
Dental Assistant
Dentistry At Clarkson
08.2023 - 09.2023
Assistant Manager
PVH - Tommy Hilfiger
09.2015 - 02.2020
Associate of Arts -
The Dental Academy of Dental Health And C S
Associate of Arts - Visual Merchandising
Sheridan College Institute of Technology And Advanced Learning
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