KARINA MORA
TORONTO,ON
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Janitorial Cleaner
GRANDMOTHER'S TOUCH
03.2023 - 11.2023
- Housekeeping And Cleaning
- Maintained the cleanliness of the Building restrooms, break areas, and offices
- Order supplies and maintain and clean rooms for guests.
- Cleaned and disinfected washrooms, swimming pool, and bedrooms, sauna, party room.
- Performed a range of housekeeping duties including waste removal, dusting, cleaning, and cleaning of fixtures and surfaces.
Cleaning Assistant
PETTOS MAINTENANCE CLEAN SERVICE LTD
05.2022 - 07.2022
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
Cleaning Team Leader
CMC MAINTENANCE SERVICES LIMITED
08.2019 - 05.2022
- Worked effectively in fast-paced environments.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
Restaurant Team Member
TITAS MEXICAN FOOD
07.2021 - 01.2022
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Construction Assistant
MERCERSROOFING SESONAL JOB
05.2019 - 07.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Utilized construction tools and machinery to effectively complete job site projects.
Education
High School Diploma -
UNIVERSIDAD TECMILENIO MEXICO
Skills
- Team player
- Attention to detail
- Costumer focused
- Proficient in Microsoft Office (Word, Excel,)
- Multi-site service
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Janitorial Cleaner
GRANDMOTHER'S TOUCH
03.2023 - 11.2023
Cleaning Assistant
PETTOS MAINTENANCE CLEAN SERVICE LTD
05.2022 - 07.2022
Restaurant Team Member
TITAS MEXICAN FOOD
07.2021 - 01.2022
Cleaning Team Leader
CMC MAINTENANCE SERVICES LIMITED
08.2019 - 05.2022
Construction Assistant
MERCERSROOFING SESONAL JOB
05.2019 - 07.2019
High School Diploma -
UNIVERSIDAD TECMILENIO MEXICO
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