KARINA MARTINEZ
El Centro
Summary
Bilingual and a fast learner I have extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations as well as being able to recognize and resolve customer complaint, Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
Walmart
04.2025 - 03.2026
- Operated cash register and accurately processed payments, returns, and exchanges.
- Helped restock shelves when necessary to maintain an organized display area.
- Supported other departments within the store by providing assistance when needed.
- Demonstrated great customer service skills when interacting with unhappy customers
- Assisted with training and mentoring new team members.
Overnight Stocker
Target
09.2021 - 06.2023
- Stocked and neatly arranged items on shelves.
- Lifted heavy boxes up to 50 lbs on a regular basis.
- Trained new employees on restocking procedures.
- Followed company policies and procedures when receiving, stocking, rotating, pricing, and merchandising products.
- Maintained inventory accuracy through regular audits and stock counts.
- Assisted team in unloading shipments and organizing backroom.
Retail Sales Cashier
Ross Dress for Less
Phoenix
06.2018 - 08.2021
- Processed customer transactions efficiently at the point of sale.
- Maintained cleanliness and organization of the sales floor.
- Greeted customers and handled transactions with cash, car and check payments.
- Handled returns and exchanges according to store policy.
- Trained new cashiers on register operations and customer service protocols.
Cashier
99 Cents Only Stores Llc
Phoenix
05.2016 - 03.2018
- Operated cash register efficiently during high-volume hours.
- Assisted customers with questions of products
- Maintained a clean and organized checkout area consistently.
- Stocked shelves with merchandise when needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Desert edge high school
Goodyear, AZ 08.2016 - 05.2018
Skills
- Attentive to detail
- Bilingual
- Fast learner
- Inventory knowledge
- Stock organization
- Employee training
- Conflict resolution
- Money handling
- Loss prevention
- Customer assistance
- Work ethic and integrity
www.linkedin.com/in/karina-m1728
Languages
Advanced Spanish and beginner sign language
Timeline
Cashier
Walmart
04.2025 - 03.2026
Overnight Stocker
Target
09.2021 - 06.2023
Retail Sales Cashier
Ross Dress for Less
06.2018 - 08.2021
High School Diploma -
Desert edge high school
08.2016 - 05.2018
Cashier
99 Cents Only Stores Llc
05.2016 - 03.2018