Karina Medal
Van Nuys
Summary
Dedicated professional with experience supporting proposal development, contract execution, and compliance processes within a structural engineering firm. Skilled in accounts receivable and payable, document tracking, and coordinating collections, meetings, and travel. Proficient in BQE software, with a strong focus on organization, follow-through, and operational support.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Kurt Fischer Structural Engineering
Encino
09.2022 - Current
- Coordinate the preparation and submission of professional service proposals, ensuring accuracy and compliance.
- Accounts receivable and accounts payable, including invoice tracking and payment processing.
- Organize and lead collections meetings, preparing documentation, and coordinating follow-up.
- Train new administrative staff on company procedures and software tools used daily.
- Assist with onboarding of new employees by providing information packets and training materials.
- Coordinate internal meetings, including scheduling, logistics, and catering.
- Schedule travel arrangements for business trips, conferences, and other events.
- Work with finance department to file receipts and reimbursements.
- Coordinate with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Loan Processor
PennyMac Financial Services
Pasadena
09.2020 - 09.2022
- Communicated with customers via telephone to answer questions, process transactions and resolve issues.
- Maintained complete confidentiality of submitted information according to release guidelines.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
- Examined and verified information in loan application and closing documents.
Underwriting Team Lead / Sr. Processor
Loan Mart
Van Nuys
08.2015 - 07.2020
- Managed escalated customer orders to meet aggressive deadlines.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Oversaw all reporting, documentation, and record keeping requirements for department.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Monitored employee performance and developed improvement plans.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
Skills
- Strong written and verbal communication skills
- Meeting coordination and scheduling
- Document and contract management
- Quality assurance and accuracy review
- Confidential document control
- BQE Core software
- Revit (basic familiarity)
- Bluebeam
- Microsoft Office: Excel, Word, PowerPoint
- Invoice processing
- Training coordination
Education and Training
QuickBooks Certification – Coursera (In Progress)
Expected completion: 2026
Languages
Spanish
Timeline
Administrative Coordinator
Kurt Fischer Structural Engineering
09.2022 - Current
Loan Processor
PennyMac Financial Services
09.2020 - 09.2022
Underwriting Team Lead / Sr. Processor
Loan Mart
08.2015 - 07.2020