Karina Lara
San Bernardino
Summary
Dynamic cosmetologist and salon owner with a proven track record at Hair Phanatics Salon, excelling in client education and hair coloring expertise. Cultivated strong client relationships, enhancing customer satisfaction and loyalty. Skilled in salon management and effective communication, driving team performance and expanding service offerings to elevate brand presence.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Hair Phanatics Salon
07.2017 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Owner
Hair Phanatics Salon
07.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, licensed cosmetologist and manage a high-performing team dedicated to achieving company goals.
- Train and educate on new techniques keep up to date beauty trends and motivate team to learn.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Keep a positive workplace, team engagement, collaboration, and loyalty.
- Attended trade shows and special events to showcase products, network and learn about new brands
- Mentor staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings of our in salon hair care brand to increase sales and give staff incentives and rewards for their sales.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Cosmetology
Riverside City College
Riverside, CA06.2017
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Hair styling
- Men and women haircuts
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Product knowledge
- Social media promotion
- Hair coloring and highlighting
- Client education
- Client consultation
- Decision-making
- Continuing education
- Styling tools
- Hair coloring expertise
- Trend awareness
- Bleaching, dyeing, and tinting
- Salon management
Websites
Languages
Spanish
Native or Bilingual
Timeline
Cosmetologist
Hair Phanatics Salon
07.2017 - Current
Owner
Hair Phanatics Salon
07.2017 - Current
Cosmetology
Riverside City College
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