Karina Gill
Surrey,BC
Summary
Dynamic Office Assistant with a proven track record at HM Tax Services Ltd., enhancing client satisfaction through effective communication and streamlined operations. Skilled in data entry and document management, I bring a positive attitude and strong problem-solving abilities to support team success and improve office efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Assistant
Progressive Intercultural Community Services
Surrey, BC
07.2024 - 04.2025
- Assisted in managing office communications and correspondence.
- Coordinated scheduling and logistics for meetings and events.
- Maintained organized filing systems to enhance document retrieval efficiency.
- Supported team members by preparing reports and presentations.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Office Assistant
Sources Newton Resource Centre
Surrey, BC
04.2023 - 11.2024
- Utilized office software to manage data entry and record-keeping tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
Accounting Clerk
Advanced Professional Services
Surrey, BC
02.2019 - 11.2022
- Maintained accurate financial records using accounting software to ensure data integrity.
- Assisted in month-end closing procedures, preparing journal entries and account reconciliations.
- Collaborated with team members to resolve discrepancies in accounts payable and receivable.
- Streamlined data entry processes to enhance efficiency and reduce errors in financial reporting.
Receptionist
HM Tax Services Ltd.
Vancouver, BC
11.2016 - 11.2018
- Managed front desk operations, ensuring efficient client flow and timely appointment scheduling.
- Coordinated communication between clients and tax professionals to resolve inquiries effectively.
- Maintained organized filing system for client documents, enhancing retrieval efficiency by 30%.
- Implemented improved reception protocols, streamlining check-in process for increased client satisfaction.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
GED - Accounting Systems
Sprott Shaw Community College
Surrey, BC11.2016
Skills
Customer service
Positive attitude
Time management
Data entry
Organizing and categorizing
Administrative support
Resourceful
Strong problem solver
Document management
Filing and data archiving
Documentation and reporting
Bookkeeping
Languages
English
Full Professional
Certification
Standard First Aid with CPR
Timeline
Office Assistant
Progressive Intercultural Community Services
07.2024 - 04.2025
Office Assistant
Sources Newton Resource Centre
04.2023 - 11.2024
Accounting Clerk
Advanced Professional Services
02.2019 - 11.2022
Receptionist
HM Tax Services Ltd.
11.2016 - 11.2018
GED - Accounting Systems
Sprott Shaw Community College