Karina Gill
Surrey,BC
Summary
Dynamic Office Assistant with a proven track record at HM Tax Services Ltd., enhancing client satisfaction through effective communication and streamlined operations. Skilled in data entry and document management, I bring a positive attitude and strong problem-solving abilities to support team success and improve office efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Assistant
Progressive Intercultural Community Services
07.2024 - 04.2025
- Assisted in managing office communications and correspondence.
- Coordinated scheduling and logistics for meetings and events.
- Maintained organized filing systems to enhance document retrieval efficiency.
- Supported team members by preparing reports and presentations.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Office Assistant
Sources Newton Resource Centre
04.2023 - 11.2024
- Utilized office software to manage data entry and record-keeping tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
Accounting Clerk
Advanced Professional Services
02.2019 - 11.2022
- Maintained accurate financial records using accounting software to ensure data integrity.
- Assisted in month-end closing procedures, preparing journal entries and account reconciliations.
- Collaborated with team members to resolve discrepancies in accounts payable and receivable.
- Streamlined data entry processes to enhance efficiency and reduce errors in financial reporting.
Receptionist
HM Tax Services Ltd.
11.2016 - 11.2018
- Managed front desk operations, ensuring efficient client flow and timely appointment scheduling.
- Coordinated communication between clients and tax professionals to resolve inquiries effectively.
- Maintained organized filing system for client documents, enhancing retrieval efficiency by 30%.
- Implemented improved reception protocols, streamlining check-in process for increased client satisfaction.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
GED - Accounting Systems
Sprott Shaw Community College
Surrey, BC11.2016
Skills
Customer service
Languages
English
Full Professional
Certification
Standard First Aid with CPR
Timeline
Office Assistant
Progressive Intercultural Community Services
07.2024 - 04.2025
Office Assistant
Sources Newton Resource Centre
04.2023 - 11.2024
Accounting Clerk
Advanced Professional Services
02.2019 - 11.2022
Receptionist
HM Tax Services Ltd.
11.2016 - 11.2018
GED - Accounting Systems
Sprott Shaw Community College