Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Karina Garcia

Los Angeles

Summary

Dynamic professional with a proven track record at Crown Cleaners, excelling in time management and team collaboration. Recognized for enhancing customer satisfaction through exceptional service and efficient problem-solving. A fast learner, consistently contributing to a positive work environment and boosting team productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant

Maribel’s Magic
12.2021 - 01.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.

Owner's Assistant

Crown Cleaners
09.2020 - 04.2021
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Filed paperwork and organized computer-based information.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Screened personal and business calls and directed to appropriate party.
  • Promoted team productivity by keeping supplies organized and well-stocked.

General Helper

Tvc Cleaners
04.2017 - 01.2020
  • Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
  • Kept work areas clean and organized.
  • Improved workplace safety by maintaining a clean and organized work environment.
  • Mopped, brushed and spread paints, cleaning solutions, or other compounds over surfaces to clean or provide protection.
  • Supported staff members by completing assigned tasks promptly and accurately.
  • Boosted team productivity by taking on additional responsibilities during peak periods or when coworkers were absent.
  • Collaborated with team members to complete complex tasks efficiently and effectively.
  • Delivered outstanding service, addressing customer inquiries and resolving issues promptly.
  • Contributed to increased customer satisfaction by providing prompt and courteous assistance.
  • Demonstrated adaptability by quickly learning new skills and processes as needed.

Education

Certified -

Dry Cleaning And Laundry Institute
Baltimore, MD

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Verbal and written communication
  • Team collaboration

Certification

Cosmetology and

Professional fabric care

Languages

Spanish and English
Native or Bilingual

Timeline

Assistant

Maribel’s Magic
12.2021 - 01.2024

Owner's Assistant

Crown Cleaners
09.2020 - 04.2021

General Helper

Tvc Cleaners
04.2017 - 01.2020

Certified -

Dry Cleaning And Laundry Institute
Karina Garcia