Karina Curiel

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Created mock-up creative social media campaigns to increase the Cal Poly Pomona Farm Store's brand visibility.
• Designed and presented social media campaign ideas with professionally made presentations.
• Assisted in the development of a comprehensive content calendar, ensuring consistency across all social media platforms.
• Curated high-quality visual assets for use in both organic and paid social media campaigns.
• Conducted in-depth market research to identify trends, enabling better-targeted marketing efforts.

As a dedicated Simply Found Things Co. team member, I played a pivotal role in driving customer engagement and boosting sales for our online thrift store. In this remote position, my responsibilities encompassed a wide range of tasks, including and not limited to:
-Developing and executing short-form content for reels, driving social media traction.
-Capturing high-quality images of clothing items, ensuring visually appealing product representation.-Establishing and nurturing partnerships with clients to sell their clothing items on our platform.
-Managing customer inquiries, complaints, and comments promptly and professionally.-Implementing effective marketing strategies
-Cultivated positive relationships with customers, contributing to a loyal customer base.