Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacinto Delgado

Bakersfield,CA

Overview

24
24
years of professional experience

Work History

Family Service Counselor

Hillcrest Memorial Park
02.2008 - 06.2020
  • As a Family Service Counselor I provided tours and guided families that visited the cemetery locations.
  • Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements.
  • Facilitated intake processes by gathering necessary documentation from families.
  • Assisted families in understanding available services and resources for support.
  • Adapted quickly to changing situations, demonstrating flexibility in addressing family needs and concerns.
  • Resolved client inquiries effectively, ensuring a positive experience with services provided.
  • Attended services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
  • Maintained accurate records of family interactions and service referrals in database systems.
  • Supported team initiatives through participation in training sessions and workshops on family services.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for families.
  • I served families by providing exemplary personalized service and played an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Sales Consultant

Stockdale Music
05.1998 - 02.2008
  • Cultivated strong customer relationships to enhance sales and customer loyalty.
  • Collaborated with team members to develop targeted marketing strategies for product promotion.
  • Analyzed market trends to identify opportunities for increasing product visibility and sales.
  • Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
  • Conducted product training to maximize customer satisfaction.
  • Conducted pro audio system installations and trouble shooting.

Shipping Foreman

Grimmway Farms
01.1996 - 05.1998
  • Supervised daily shipping operations, ensuring timely dispatch of materials and products.
  • Coordinated logistics with carriers to optimize delivery schedules and reduce delays.
  • Trained and mentored new staff on safety protocols and operational procedures.
  • Implemented process improvements to enhance workflow efficiency within shipping department.
  • Managed inventory control, tracking shipments and resolving discrepancies promptly.
  • Monitored compliance with safety regulations, reducing workplace incidents through proactive measures.

Education

Bachelor of Science - Criminal Justice Administration

University of Phoenix Bakersfield Campus
Bakersfield, CA
10-2008

High School Diploma -

East Bakersfield High
Bakersfield, CA
07-1996

Skills

  • Self motivation
  • Professionalism
  • Excellent people skills
  • Teamwork and collaboration
  • Task prioritization
  • Reliability

Languages

Spanish
Native or Bilingual

Timeline

Family Service Counselor

Hillcrest Memorial Park
02.2008 - 06.2020

Sales Consultant

Stockdale Music
05.1998 - 02.2008

Shipping Foreman

Grimmway Farms
01.1996 - 05.1998

Bachelor of Science - Criminal Justice Administration

University of Phoenix Bakersfield Campus

High School Diploma -

East Bakersfield High
Jacinto Delgado