Jacinto Delgado
Bakersfield,CA
Overview
24
24
years of professional experience
Work History
Family Service Counselor
Hillcrest Memorial Park
02.2008 - 06.2020
- As a Family Service Counselor I provided tours and guided families that visited the cemetery locations.
- Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements.
- Facilitated intake processes by gathering necessary documentation from families.
- Assisted families in understanding available services and resources for support.
- Adapted quickly to changing situations, demonstrating flexibility in addressing family needs and concerns.
- Resolved client inquiries effectively, ensuring a positive experience with services provided.
- Attended services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
- Maintained accurate records of family interactions and service referrals in database systems.
- Supported team initiatives through participation in training sessions and workshops on family services.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for families.
- I served families by providing exemplary personalized service and played an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Sales Consultant
Stockdale Music
05.1998 - 02.2008
- Cultivated strong customer relationships to enhance sales and customer loyalty.
- Collaborated with team members to develop targeted marketing strategies for product promotion.
- Analyzed market trends to identify opportunities for increasing product visibility and sales.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
- Conducted product training to maximize customer satisfaction.
- Conducted pro audio system installations and trouble shooting.
Shipping Foreman
Grimmway Farms
01.1996 - 05.1998
- Supervised daily shipping operations, ensuring timely dispatch of materials and products.
- Coordinated logistics with carriers to optimize delivery schedules and reduce delays.
- Trained and mentored new staff on safety protocols and operational procedures.
- Implemented process improvements to enhance workflow efficiency within shipping department.
- Managed inventory control, tracking shipments and resolving discrepancies promptly.
- Monitored compliance with safety regulations, reducing workplace incidents through proactive measures.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix Bakersfield Campus
Bakersfield, CA10-2008
High School Diploma -
East Bakersfield High
Bakersfield, CA07-1996
Skills
- Self motivation
- Professionalism
- Excellent people skills
- Teamwork and collaboration
- Task prioritization
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Family Service Counselor
Hillcrest Memorial Park
02.2008 - 06.2020
Sales Consultant
Stockdale Music
05.1998 - 02.2008
Shipping Foreman
Grimmway Farms
01.1996 - 05.1998
Bachelor of Science - Criminal Justice Administration
University of Phoenix Bakersfield Campus
High School Diploma -
East Bakersfield High