Karina Bucci
Montreal
Summary
Reliable and personable, bringing strong organizational skills and multitasking abilities. Well-versed in customer service principles and proficient in managing front desk operations and handling administrative tasks. Dedicated to providing welcoming atmosphere and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Salon Bronzage et Esthetique Balis
05.2023 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Responsible for handling daily cash transactions and ensuring accurate reconciliation at the end of each shift.
Restaurant Hostess
Allo Mon Coco
05.2023 - 09.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Front Desk Receptionist
Elevation Montreal
02.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed birthday parties
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Associate of Arts -
Vanier College
Saint-Laurent, None05-2025
High School Diploma -
Lester B. Pearson
Montreal, QC07-2022
Skills
- Excellent communication
- Time management
- Hospitality services
- Attention to detail
- Administrative skills
- Cash handling
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Front Desk Assistant
Salon Bronzage et Esthetique Balis
05.2023 - Current
Restaurant Hostess
Allo Mon Coco
05.2023 - 09.2023
Front Desk Receptionist
Elevation Montreal
02.2021 - 01.2022
Associate of Arts -
Vanier College
High School Diploma -
Lester B. Pearson
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