Karina Bressant-Rocha

Yucaipa

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

years of professional experience

Work History

Beauty Sales Associate

Sally Beauty

Yucaipa

09.2023 - Current

Recommended products aligned with customer desires.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Monitored and maintained the cleanliness and organization of the sales floor and stock areas.

Education

Associate of Arts - Psychology

Crafton Hills College

Yucaipa, CA

Skills

Guest services
Teamwork
Fluent in Spanish

Effective communication
Client relationship building
Product knowledge

Languages

English

Native/ Bilingual

Spanish