LinkedIn I am an analytical problem solver; constantly delivering quality results by executing quickly and considering all perspectives. I am passionate about creating scalable, efficient solutions to complex problems.
Overview
9
9
years of professional experience
Work History
Project Manager, Developer Integrity Operations
Meta
Menlo Park, CA
11.2019 - 05.2023
REFERRAL SPECIALIST
Facebook via Rose International
11.2017 - Current
Partnered closely with University sourcers and recruiters to understand role requirements and their talent pipeline needs in order to help find top talent for UR Technical roles (Production Engineering, Data Science, Data Engineering & Front End)
Built a wiki page with streamlined process with approved communication for a lead generating program (Talent Hunts) for Facebook Employees where we build quality and diverse list of leads and referrals
Reviewed 18% of the total referral volume for 2018 (6.9% being the average per referral specialist)
Drove curation, organization, execution, and migration of 70+ Referral Content Wiki pages to the People Portal, which has become a Referrals Program Milestone for 2018
Proactively identified a pain point within the Rules of Engagement, partnered closely with both engineering and ROE team to revamp the ROE logic
Partnered closely as a POC for 30+ University Recruiting Software Engineer (UR SWE) team members to maintain a success rate SLA of 95% or higher - resulting in a combined SLA score of 98% for all of our UR SWE recruiting org for 2018, our highest UR referral volume to date
Strategically improved partnerships with our broader Referral Advising team to develop a cross-sharing process for referred University candidates (UR: SWE, PE, DE, DS, FEE)
Responsible for leading biweekly Referrals 101 classes in order to educate new cross-functional partners on referrals best practices leveraging data to find behavioral patterns and growth areas when crafting referral 101 curriculum
Helped organize and execute 2 of 4 referral tabling sessions for Q1, one of them which yielded the highest ROI we have seen from these sessions up to this point.
STAFFING SERVICE ASSOCIATE
04.2016 - 11.2017
Facilitated interview and hiring discussion with interviewers/hiring managers which resulted in the successful calibration of an additional 60+ Google Cloud interviewers whom supported biweekly batch days for 8+ months therefore meeting Cloud’s aggressive hiring goals of 2017
Scheduled ~120+ 1:1 weekly interaction between interviewers and candidates, exceeding the average by more than 25%,
Cross-trained 30+ recruiting coordinators by facilitating workshops with the goal of streamlining and improving workflows/partnerships
Manage the new Shadow Program to increase total # of Cloud interviewers to meet Google’s 2017 hiring demand
Pull and analyzed relevant staffing data to lead effort on improved global Candidate scheduling process focused on reducing candidate-schedule lag time for candidates with competing offers
BDC SERVICE COORDINATOR
BMW of San Francisco
12.2014 - 04.2016
Organized throughout records of vehicles serviced and tracked 500+ recalled vehicles using spreadsheets and pivot tables to efficiently schedule appointments in a timely manner which resulted in 10% decrease in the number of unsatisfied customers
Generated the most service reservations, averaging 304 appointments per month which resulted in a customer service satisfaction mark of 98% CSI for the months of June, July and August.
Education
Bachelor of Arts -
University of California Davis
2006
Skills
Languages
Computer
English, Spanish
Microsoft Office Suite (PowerPoint, Excel, Word, Outlook), Proficient in Google Apps (Hangouts, Calendar, Sheets, Docs, Tracking data systems), intermediate HTML knowledge, high level of proficiency with Facebook’s Sourcing and Reporting Tools (FBR, Salesforce, Tableau, Org Health), experience with VLOOKUPs & data analysis, EDJOIN, Glassdoor, BlueJeans
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC