Karina Aguilar
Norwalk
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Escrow Assistant
First American Title Company
09.2024 - Current
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Hygienist Assistant
Golden Age Dental Care
04.2024 - 07.2024
- Prepared examination rooms efficiently, ensuring all necessary tools were readily available for each procedure.
- Provided compassionate care for anxious patients, utilizing calming techniques to help them feel more comfortable during their visit.
- Conducted dental screenings for early detection of oral health issues, promoting proactive treatment plans.
- Collaborated with dental team members to provide exceptional service and promote a positive atmosphere within the clinic.
- Implemented infection control protocols consistently throughout the practice, maintaining a safe environment for both staff members and patients alike.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
1031 Exchange Assistant
Orange Coast Title Company
08.2022 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Performed wide-ranging administrative, financial and service-related functions.
- Completed daily logs for management review.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Developed and maintained filing systems to facilitate easy access to information.
Escrow Assistant
Orange Coast Title Company
07.2021 - 09.2022
- Maintained open communication with lenders, brokers and borrowers.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Forwarded title clearing documentation to title officer for approval.
- Prepared estimated closing statements for buyer and seller.
- Followed-up on status of releases, policies, and return of recorded documents.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
Cashier/Export Assistant
Corner Bakery
09.2020 - 05.2021
- Effectively communicate with management in a timely manner regarding scheduling issues, customer service, and equipment malfunctions
- Ensure all products are stocked, maintained, and prepared according to company quality standards
- Contributing to the team's success and communicating effectively with other customer service representatives.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Temporary Receptionist
Econo Air
03.2020 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Restaurant Hostess
Benihanna
11.2019 - 03.2020
- Provided excellent service for multiple parties
Sales Floor/Lead Cashier
Old Navy
06.2019 - 10.2019
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Trained and supported sales force with closing deals.
- Increased sales by developing and maintaining strong relationships with key clients.
- Enhanced customer satisfaction through attentive service and comprehensive product knowledge.
- Managed sales floor operations to ensure smooth workflow and timely task completion.
- Collaborated with team members to achieve monthly sales targets consistently.
Salesfloor
Hollister
11.2018 - 03.2019
- Sales Representative and provided customer service
- Pushed sales with rewards/Old navy Credit Cards.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Education
Some College - Psychology
Cerritos College
Cerritos, CA03.2020
Diploma -
Gahr High School
Cerritos, CA06.2019
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Summit
- Spreadsheet Software
- Document Control
- Data Confidentiality
- Schedule Coordination
- Basic Mathematics
- Business Correspondence
- Corporate Procedures
Timeline
Escrow Assistant
First American Title Company
09.2024 - Current
Hygienist Assistant
Golden Age Dental Care
04.2024 - 07.2024
1031 Exchange Assistant
Orange Coast Title Company
08.2022 - Current
Escrow Assistant
Orange Coast Title Company
07.2021 - 09.2022
Cashier/Export Assistant
Corner Bakery
09.2020 - 05.2021
Temporary Receptionist
Econo Air
03.2020 - 05.2020
Restaurant Hostess
Benihanna
11.2019 - 03.2020
Sales Floor/Lead Cashier
Old Navy
06.2019 - 10.2019
Salesfloor
Hollister
11.2018 - 03.2019
Some College - Psychology
Cerritos College
Diploma -
Gahr High School
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