Karin Gesyuk
Ottawa,ON
Summary
Dynamic and reliable professional with extensive customer service expertise honed at Jack Astor's. Adept at multitasking and fostering team collaboration, I excel in creating positive experiences and managing guest expectations. Proven ability to engage effectively with coustomers while maintaining a clean and organized environment, ensuring smooth operations during peak times.
Overview
7
7
years of professional experience
Work History
Host
Jack astor's
Ottawa, Ontario
02.2024 - Current
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Took reservations from guests by phone or online.
- Inspected dining and serving areas for cleanliness and proper setup.
- Helped service staff handle demand by distributing food and beverages.
- Managed incoming calls during busy shifts.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Monitored dining area to assess server capacity and estimate wait times.
- regarding hours, wait times, and specials.
- Assisted servers in bussing tables when needed during busy periods.
Cashier
Michael's
Ottawa, Ontario
10.2022 - 02.2024
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Scanned items and checked pricing on the cash register for accuracy.
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Preserved the store's appearance by arranging and replenishing displays and merchandise racks.
- Delivered a high level of customer service using active listening and engagement skills.
Certified Babysitter
households
Ottawa, Ontario
06.2018 - 10.2022
- Cared for children of various ages, and assisted with feeding, dressing, and daily activities.
- Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.
- Developed positive relationships with parents and children through active listening and understanding.
- Communicated regularly with parents about the progress of each child's development.
- Organized creative activities to develop children's physical, emotional, and social growth.
- Enforced rules to teach good manners, and maintain a safe environment.
Education
Diploma - Architecture
Algonquin College
Ottawa, ON01-2027
Skills
- Time management
- Customer service expertise
- Creative problem-solving
- Communication skills
- Team collaboration
- Effective time management
- Multitasking
- Reliability
- Attention to detail
- Organizational skills
Timeline
Host
Jack astor's
02.2024 - Current
Cashier
Michael's
10.2022 - 02.2024
Certified Babysitter
households
06.2018 - 10.2022
Diploma - Architecture
Algonquin College
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