KARIN DIAZ
Sudbury,Canada
Summary
With over eight years of experience in car sales and six years in administrative roles, I bring a well-rounded skill set in sales, customer service, and organizational management. My academic background includes a Diploma in Media Communication and a Bachelor's Degree in Marketing and Commercial Management, which have provided me with a solid foundation in marketing strategy, business administration, social media management, content creation, and sales execution. I am results-driven, adaptable, and passionate about delivering exceptional customer experiences and driving business growth.
Overview
18
18
years of professional experience
Work History
Co-Founder
Las Sisters
03.2024 - Current
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Sample Preparation Technician
ALS Global
02.2022 - Current
- Responsible for preparing different samples of materials for chemical and physical analysis in the laboratory. This includes labeling, recording, performing various preparation techniques, and maintaining equipment.
- Ensured accurate results with meticulous adherence to quality control procedures and guidelines.
Porsche Brand Ambassador
Porsche
02.2015 - 01.2021
- Advise and guide customers through the purchase process, offering customization options and providing high-quality service. Also, cross-sell financing and insurance for each vehicle sold. Generate customer loyalty.
Executive Sales Representative
Hyundai
01.2013 - 01.2015
- Responsible for providing excellent customer service and achieving sales goals, advising and guiding customers in the purchase, and using sales closing techniques. Other responsibilities included an appraisal of trade-in vehicles, credit placement, and insurance. Portfolio and database management.
Executive Assistant to Chief Executive Officer
Minera Fuego Ltda.
01.2012 - 12.2012
- My main functions were administrative and accounting support, travel coordination, agenda management, supplier payment, client database maintenance, answering calls, and event coordination.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
Executive Assistant to Chief Operations Officer
Komatsu Chile
08.2010 - 12.2011
- Assistant to the company's Operations Manager, primarily supporting the general operational management of the different mine sites where the company has a presence.
- Processed travel expenses and reimbursements for the executive team and the senior management group.
Academic Director Assistant
ANEPE. Ministry of Defence
04.2007 - 08.2010
- In charge of the general coordination of the Faculties of the Academy. Teachers and students' service support.
- Responsible for coordinating and implementing the various diplomas and extension courses. I actively participated in preparing the 2010 National Defense Book workshops.
- Handled confidential and sensitive information with discretion and tact.
Education
Associate of Arts - Media Communications
Cambrian College
Greater Sudbury, ON04.2023
Bachelor of Science - Marketing and Commercial Management
Universidad Mayor
Santiago De Chile12.2013
Skills
- Microsoft Office and iOS knowledge
- Detail-oriented data entry
- Client relationship management
- CRM software expertise
- Business development
- Customer relations
- Problem-solving
- Customer relationship management
- Analytical thinking
- Conflict resolution
LANGUAGES
English
Professional Working
Spanish
Native or Bilingual
Timeline
Co-Founder
Las Sisters
03.2024 - Current
Sample Preparation Technician
ALS Global
02.2022 - Current
Porsche Brand Ambassador
Porsche
02.2015 - 01.2021
Executive Sales Representative
Hyundai
01.2013 - 01.2015
Executive Assistant to Chief Executive Officer
Minera Fuego Ltda.
01.2012 - 12.2012
Executive Assistant to Chief Operations Officer
Komatsu Chile
08.2010 - 12.2011
Academic Director Assistant
ANEPE. Ministry of Defence
04.2007 - 08.2010
Associate of Arts - Media Communications
Cambrian College
Bachelor of Science - Marketing and Commercial Management
Universidad Mayor
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