Karim Hizam
Langley,BC
Summary
Experienced Support Engineer adept at system enhancement, programming languages, databases, and operating systems. Skilled in driving project success through innovation and teamwork. Seeking IT roles to apply expertise and leadership for growth.
Overview
22
22
years of professional experience
Work History
Support Engineer
FSCOCKPIT SOLUTIONS
Jeddah, Riyadh, Dubai, Qatar, USA
01.2013 - 12.2021
- Configured servers and network devices, troubleshot systems, and applied software solutions.
- Managed installations and operational training.
- Tested and maintained reliable projection systems.
- Optimized software user interfaces.
- Monitored and upgraded system performance.
- Implemented data backup integrity measures.
- Created software and hardware documentation.
- Assisted in network security evaluations.
- Collaborated to enhance project results.
- Designed integrated audio-visual solutions.
- Streamlined setup processes for installations.
Flight Simulator Specialist
Rabigh Wings Aviation Academy
Rabigh, Saudi Arabia
01.2011 - 12.2012
- Trained clients, users, and technicians.
- Created product concepts and print/web layouts.
- Produced digital motion graphics and prints.
- Designed surround projection systems for immersive experiences.
- Developed solutions for advanced environments.
Software & Web Developer
Freelance
Jeddah, Saudi Arabia
01.2000 - 01.2009
- Created interactive websites and applications utilizing PHP and MySQL.
- Developed user interfaces while conducting extensive testing.
- Supported implementation of various IT services.
Education
Bachelor of Science - Computer Science
Sana'a University
06.2006
Private Pilot License (PPL) -
Rabigh Wings Aviation Academy
07.2011
Private Pilot License (PPL) -
Sea Land Air Flight Training Centre
05.2021
Skills
1 Operating Systems
2 CAD Tools
3 Team Leadership
4 Creativity
5 Collaboration
6 Internet Marketing
7 Hardware Integration
8 Remote Assistance
9 Application Installations
10 Debugging
11 Ticketing Systems
12 Software Support
13 Hardware Support
14 User Support
15 Network Troubleshooting
16 Project Management
17 System Configuration
18 Software Setup
19 Data Backup
20 Troubleshooting
21 Programming
22 Technical Support
23 Problem-Solving
24 Cloud Management
Languages
English
Professional
Arabic
Native/ Bilingual
Accomplishments
- Received Certifications for Advanced Training Device in Saudi Arabia
Timeline
Support Engineer
FSCOCKPIT SOLUTIONS
01.2013 - 12.2021
Flight Simulator Specialist
Rabigh Wings Aviation Academy
01.2011 - 12.2012
Software & Web Developer
Freelance
01.2000 - 01.2009
Bachelor of Science - Computer Science
Sana'a University
Private Pilot License (PPL) -
Rabigh Wings Aviation Academy
Private Pilot License (PPL) -
Sea Land Air Flight Training Centre
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