Karilee Rawluk
Vancouver,BC
Summary
Detail-oriented professional with strong organizational and communication skills. The ability to handle multiple projects simultaneously with a high degree of accuracy. Hard working, creative, and dependable individual with willingness to help the team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandise Coordinator and Sales Team Lead
Circle Craft Co-operative
07.2018 - Current
- Managed and maintained flow of artist member's work and store layout changes.
- Coordinated aesthetically pleasing displays to showcase company merchandise to increase sales and create an inviting atmosphere for customers.
- Handled day-to-day duties such as opening and closing procedures, processing sales on POS, handling shipping orders, answering emails, assisting with custom orders, and maintaining a tidy and organized store environment.
- Worked closely with management to supervise and mentor a team of sales associates, solve problems, and ensure a positive work environment.
- Assisted in training new team members by relaying information on company procedures and educating about our artist members and their works.
- Actively engaged with customers to provide quality service and detailed information on merchandise and history of the company.
- Helped generate high sales while reaching above targeted goals every month for two years in a row.
Brand Ambassador
Nasco Staffing Solutions
06.2017 - 07.2018
- Communicated product information with confidence, approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Provided exceptional customer service to drive sales.
- Performed interactive pop ups to better engage with customers.
- Assisted team members with tasks that require group effort.
- Loaded, unloaded, and moved material to and from storage and production areas.
Budtender
Bloom Medical Dispensary
10.2017 - 05.2018
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Provided excellent customer service while being sensitive and compassionate to customers with pain management.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
Sales Associate
Mia Bella Boutique Granville Island
09.2015 - 05.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally handled issues in busy, fast-paced situations.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Barista
Cafe Artigiano
03.2014 - 05.2015
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Diploma - Fine Arts Program
Langara College
Vancouver, BC05.2017
High School Diploma -
Archbishop Carney Regional Secondary
Port Coquitlam, BC06.2008
Skills
- Attention to company policies and procedures
- Ability to work in fast paced environments
- Great communication and attention to detail
- Multi-tasker
- Engaging and compassionate with customers
- Creativity in merchandising and displays
- Prioritizes safety and cleanliness
- Ability to lift up to 25 pounds
- Ability to work both independently and in a team environment
Certification
FOODSAFE Level 1
WHMIS through Nasco Staffing Solutions in 2017
hobbies
Hiking
Painting
Drawing
Costume design
Cooking
Additional Information
Energy Exchange Work:
I volunteer once a week for Tantra Fitness in exchange for dance classes. Duties include signing in studio members, loss prevention, cleaning, and helping the studio attendant with any additional tasks.
Timeline
Merchandise Coordinator and Sales Team Lead
Circle Craft Co-operative
07.2018 - Current
Budtender
Bloom Medical Dispensary
10.2017 - 05.2018
Brand Ambassador
Nasco Staffing Solutions
06.2017 - 07.2018
Sales Associate
Mia Bella Boutique Granville Island
09.2015 - 05.2016
Barista
Cafe Artigiano
03.2014 - 05.2015
Diploma - Fine Arts Program
Langara College
High School Diploma -
Archbishop Carney Regional Secondary
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