Open To Work
Kari RANKIN
Toronto,Canada
Summary
Strategic and results-driven executive with more than 20 years of experience leading sales, operations, and business transformation within the telecommunications industry. Throughout my career, I have built high-performing organizations by aligning people, strategy, and execution to deliver sustainable growth, operational excellence, and exceptional customer experiences. My leadership philosophy is rooted in integrity, accountability, and empowering others to succeed. I believe the strongest organizations are built through collaboration, continuous improvement, and a culture where people are challenged, supported, and inspired to achieve exceptional results.
Overview
24
24
years of professional experience
Work History
General Manager, New Business Development
Lifestyle Communications Inc.
Toronto, ON
11.2013 - Current
- Provided executive leadership for one of Rogers’ largest authorized dealers, overseeing sales, retail operations, corporate accounts, eCommerce, marketing, distribution, customer experience, and business operations.
- Developed and executed strategic business plans to drive revenue growth, improve operational performance, strengthen profitability, and position the organization for long-term success.
- Held full accountability for financial performance, including P&L management, budgeting, forecasting, resource allocation, and KPI execution across multiple business divisions.
- Partnered with ownership and executive leadership to define organizational priorities, evaluate growth opportunities, lead business transformation initiatives, and execute enterprise-wide strategic objectives.
- Led cross-functional leadership teams to optimize operational efficiency, improve customer outcomes, and build scalable processes that supported sustainable growth.
- Cultivated strategic partnerships with Rogers executives, enterprise clients, and key stakeholders, serving as the primary executive liaison for major initiatives and business development opportunities.
- Leveraged business intelligence, financial analysis, and market insights to inform executive decision making, improve organizational performance, and identify new revenue opportunities.
- Championed leadership development, succession planning, and organizational culture by coaching senior leaders, developing future talent, and fostering a high-performance, accountability-driven environment.
Director of Retail Operations
Lifestyle Communications Inc
06.2009 - 10.2013
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Led cross-functional teams to implement operational improvements, increasing overall store efficiency.
- Developed training programs for staff, fostering a culture of excellence and customer service.
- Analyzed sales data to identify trends, informing strategic decisions on product assortment and pricing strategies.
- Led acquisition process for 20 retail locations in six months, focusing on strategic growth. Identified and scouted potential lease spaces to enhance market footprint. Negotiated leases effectively, achieving beneficial agreements for all selected locations.
- change management restructuring, to enhance productivity and streamline operations and profit.
Retail Sales Manager
Mobile Wireless Corp.
Toronto, ON
10.2002 - 05.2009
- Led operations for 25 retail locations across Ontario, providing strategic leadership for sales, operations, financial performance, and team development while driving operational excellence and consistent business growth.
Education
University of Toronto
Skills
- Executive Leadership & Organizational Strategy
- P&L Management & Financial Stewardship
- Revenue Growth & Commercial Strategy
- Business Transformation & Change Leadership
- Sales & Operational Excellence
- Strategic Planning & Business Expansion
- Executive Client & Partner Relationships
- Enterprise Account Strategy
- Cross-Functional Leadership
- High-Performance Team Development
- Customer Experience & Relationship Management
- Market Analysis & Competitive Strategy
- Organizational Design & Talent Development
- Performance Management & KPI Optimization
- Process Improvement & Operational Efficiency
- Strategic Negotiation & Complex Deal Management
- Data-Driven Decision Making
- Executive Stakeholder Engagement
Accomplishments
- Held full P&L accountability, overseeing financial performance, budgeting, forecasting, and operational KPIs to drive sustainable growth and profitability.
- Led a workforce of up to 160 employees across 27 retail locations, building high-performing teams and developing future leaders.
- Directed corporate sales, retail operations, and strategic growth initiatives across multiple business divisions.
- Built and scaled the company’s eCommerce business from startup to a multi-million-dollar revenue channel.
- Negotiated complex enterprise mobility, telecommunications, and managed services solutions for mid-market and enterprise clients.
- Cultivated executive relationships with Rogers and key enterprise customers, serving as a trusted strategic advisor and business partner.
- Led organizational transformation through process optimization, technology adoption, and enterprise-wide change management initiatives.
- Designed and launched Lifestyle University, a comprehensive 90-day onboarding and sales development program that was recognized and adopted by Rogers as a best practice.
Languages
English
Native or Bilingual
Timeline
General Manager, New Business Development
Lifestyle Communications Inc.
11.2013 - Current
Director of Retail Operations
Lifestyle Communications Inc
06.2009 - 10.2013
Retail Sales Manager
Mobile Wireless Corp.
10.2002 - 05.2009
University of Toronto