KARI ELMES-FANNING
Summary
Creative visual merchandiser with 15 years of retail experience. Detail oriented when it comes to product placement and quality of retail display cases. Strong customer service background and enjoy building relationships with both customers and other team members.
Overview
16
16
years of professional experience
Work History
Retail and Bakery Associate
13th Street Winery
12.2021 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Maintained proper inventory levels by conducting regular stock checks.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Trained new employees on bakery procedures.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Managed daily cash transactions efficiently, ensuring accurate register balances at shift end.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Owner and Operator
CUZINZ WOMEN'S CLOTHING BOUTIQUE
12.2007 - 03.2020
- Seasonal buying of inventory with a yearly budget of approximately $50,000
- Designed the overall look and feel of the boutique
- Changed displays weekly, based on the season, and to highlight new inventory.
- Dressed window mannequins on a weekly basis.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Replenished stock when items sold.
- Tracked and recorded new inventory.
- Detailed quality check on all new items.
- Made price changes and discounts on inventory when necessary.
- Managed social media activities for the boutique Instagram and Facebook.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Education
Received diploma to be a Casa trainer -
Foundation for Montessori Education
01.1997
Received diploma in Fashion Merchandising/Computer Graphics -
International Academy of Merchandising & Design - Toronto
01.1995
Skills
- Quality Control
- Stock Rotation
- Visual Merchandising
- Order Fulfillment
- Multitasking Abilities
- Staff Training
- Product Presentation
- Stock Replenishment
- Customer Service
- Team Collaboration
- Food Safety
Websites
Affiliations
- Tennis
- Dog sitting
- Walking
- Reading
skills interests
- Have created over 1000 window and in-store displays
- Strong attention to detail in planning displays and keeping stock replenished
- Good at listening to customer's needs
- Have chosen and purchased thousands of pieces of inventory
- Interest in gaining an understanding of new brands and trends
- Building genuine rapport with customers
- Social media skills on Instagram/Facebook
www.instagram.com/xocuzinzboutique/
References
References available upon request.
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Timeline
Retail and Bakery Associate
13th Street Winery
12.2021 - Current
Owner and Operator
CUZINZ WOMEN'S CLOTHING BOUTIQUE
12.2007 - 03.2020
Received diploma to be a Casa trainer -
Foundation for Montessori Education
Received diploma in Fashion Merchandising/Computer Graphics -
International Academy of Merchandising & Design - Toronto
Similar Profiles
Conchita SinecioConchita Sinecio
General Manager at 13th Street Jewelry & loan/ Dss CoinGeneral Manager at 13th Street Jewelry & loan/ Dss Coin
Vivian BorenVivian Boren
Bartender / Server at 13th Street Pub & GrillBartender / Server at 13th Street Pub & Grill
Etavian M. StokesEtavian M. Stokes
Mentoring Program at 13th manMentoring Program at 13th man