Provided sales and training to both dealers and their staff as well as their customers.
Conducted in-depth product demonstrations, enhancing customer engagement and satisfaction at national events and shows.
Led workshops to educate customers on advanced sewing techniques and machine usage.
Consulted with customers to assess needs and propose optimal solutions.
Maintained detailed records of event progress, expenses, and communications for accurate invoicing and future reference.
Owner
Quilt Stitch Create
01.2000 - Current
Education & Training - Customized training for BERNINA on sewing, embroidery, overlocker, and software products for sewing machine retailers and private clients.
IT Specialist – Providing hardware/software installation and troubleshooting. Computer recommendations and purchasing. Software and basic computer instruction and online support.
Social Media - Creator/owner of specialized social media groups beginning with the early Bulletin Board Systems onto YahooGroups! and eventually evolving into current technology such as Groups.io. Providing online product support and social networking.
Custom Design – Longarm quilting and unique custom handbags.
Resource Person
District S, Bernina of America
09.2014 - 12.2017
Working for the Bernina District S manager providing new dealer training, employee and consumer training, monitoring special events, product sales and demos at regional events.
Education
Bachelor of Science - Recreation Administration, Community & Outdoor
California State Polytechnic University, Pomona
Pomona, CA
Timeline
Independent Contractor
BERNINA of America
12.2018 - Current
Resource Person
District S, Bernina of America
09.2014 - 12.2017
Owner
Quilt Stitch Create
01.2000 - Current
Bachelor of Science - Recreation Administration, Community & Outdoor