Dedicated Registered Nurse with 19 years of acute care experience, focused on enhancing patient well-being and staff development. Led training programs and provided compassionate counseling to patients and families, promoting a holistic care approach. Fostered collaborative environments that improved team performance and patient outcomes, aiming to leverage clinical expertise and leadership to drive impactful healthcare solutions.
Work History
Senior Clinical Case Manager – International Services
4 Years 8 Months
UCLA Health | 12.2021 - Current
Managed patient referral workflows to enhance clinical outcomes, ensuring personalized care plans for international patients.
Developed and integrated evidence-based strategies to improve patient management efficiency and discharge planning outcomes.
Coordinated interactions between patients, families, and healthcare providers to ensure a unified approach to holistic care.
Executed thorough case documentation practices, guaranteeing alignment with regulatory requirements and organizational guidelines.
Guided junior staff in case management techniques to elevate team performance.
Coordinated efforts among multidisciplinary teams to optimize support and maintain quality care standards for international patients.
Coordinated and led meetings with multidisciplinary teams and families to collaboratively address patient care strategies and recommendations.
Managed ongoing communication of medical updates, fostering strong relationships with embassy sponsors and payors.
Collaborated with healthcare teams to design and implement tailored care plans for diverse patient groups.
Analyzed client situations to identify specific needs and barriers to success.
Coordinated multidisciplinary care plans for diverse patient populations.
Conducted comprehensive assessments to identify client needs and barriers.
Clinical RN/Preceptor Telemetry & Acute Vents
5 Years 11 Months
Providence Holy Cross Medical Center | 01.2016 - 12.2021
Delivered comprehensive nursing care to patients in acute and trauma care settings.
Led training sessions for new nursing staff, enhancing team competency and performance.
Ensured provision of evidence-based quality care to enhance patient and family well-being.
Formulated and coordinated comprehensive care plans to optimize patient outcomes.
Managed records and effectively communicated patient status to support healthcare team collaboration.
Facilitated educational opportunities to enhance understanding and support for patients and families.
Collaborated with interdisciplinary teams to develop and implement individualized care plans.
Demonstrated strong critical thinking skills during medical emergencies by remaining calm under pressure and delivering timely, appropriate interventions.
Case Manager & Discharge Planner, Relief Charge Nurse/Resource Nurse, Nurse Educator, Lead Preceptor MS/Tele
13 Years 9 Months
Sherman Oaks Hospital | 03.2008 - 12.2021
Directed team members in coordinating patient care for assigned cases and resolving care-related issues during shifts.
Executed nursing skills to assess, educate, and coordinate comprehensive patient care.
Utilized evidence-based tools to assess and develop individualized care plans, ensuring optimal delivery of care.
Led performance improvement initiatives and executed additional assigned responsibilities.
Coordinated patient care plans to ensure timely and effective treatment delivery.
Coordinated patient admissions, discharges, and transfers for optimal workflow efficiency.
Developed training materials for precepting nursing staff, ensuring clarity and compliance with healthcare standards.
Mentored nursing staff/students in clinical environments, enhancing practical skills and patient care techniques.
Implemented and maintained departmental policies and procedures aimed at enhancing patient care safety and infection control standards.
Supervised nursing staff to ensure compliance with care standards and regulatory requirements.
Facilitated interdisciplinary meetings to enhance collaboration among healthcare providers.
Assessed performance data to identify opportunities for improvement in resident care delivery.
Coordinated patient assessments and care planning processes for optimal health outcomes.
Developed and implemented training programs to enhance team skills and patient care quality.
RN Supervisor
1 Year 2 Months
Sherman Village Healthcare Center | 03.2007 - 05.2008
Developed refined interpersonal and problem-solving skills as a result of a challenging, under-staffed work environment.
Interacted with patients of the geriatric population, different levels of development and ethnic backgrounds.
Maintained a calm and caring environment through the shift.
Mentored junior nurses, enhancing their clinical skills and professional development through hands-on guidance.
Managed staffing schedules effectively, ensuring adequate coverage for all shifts and minimizing overtime costs.
LVN
6 Months
Fountain View Sub-Acute & Nursing Center | 10.2006 - 04.2007
Administered medications and treatments per physician's orders to ensure patient compliance.
Cared for wounds, provided treatments, and assisted with procedures.
Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
Documented accurate and complete patient information to address patient problems and expected outcomes.
LVN
6 Months
Barlow Respiratory Hospital | 10.2006 - 04.2007
Coordinated specialized care for patients facing complex medical challenges, ensuring effective management during extended hospitalizations.
Partnered with registered nurses and healthcare professionals to provide specialized intensive care for critically ill patients.
LVN
1 Year 6 Months
Sherman Village Healthcare Center | 09.2005 - 03.2007
Administered comprehensive nursing care to facilitate patient recovery, emphasizing wound treatment, medication administration, and tracheostomy management for ventilator-dependent patients.
Assisted in developing individualized care plans based on patient needs and preferences.
Education
Nursing Research Mentorship | 2017
Critical Care Nursing | 2014
Hyperbaric Medicine | 2014
Pediatric Emergency
Pediatric Emergency | 2010
Ventilator Management
Ventilator Management | 2010
Emergency Nursing
Emergency Nursing | 2008
Cardiac Dysrhythmia
Cardiac Dysrhythmia | 01-2008
Bachelor of Science - Nursing
Manila Central University | Manila, Philippines | 03-1994
Skills
Consistent adherence to nursing standards
Dependable work output
Proficient in utilizing Epic and Medi-tech for health record management
Effective audience communication
Facilitates employee training
Teamwork and cooperation
Clinical assessment
Quality improvement
Care coordination
Medication management
Licenses Certificates Awards
RN License, CA, 700085
Advance Cardiac Life Support
Pediatric Advance Life Support
Basic Life Support with AED
NIH Stroke Scale Certified
Daisy Award Recipient, Providence Holy Cross Medical Center, 07/01/16
Daisy Award Nominee, Providence Holy Cross Medical Center, 2017
Daisy Award Nominee, Providence Holy Cross Medical Center, 2018
Employee of the Month, Providence Holy Cross Medical Center, 09/01/18
Employee of the Year, Sherman Oaks Hospital, 2012
Employee of the Year, Sherman Oaks Hospital, 2013
Timeline
Senior Clinical Case Manager – International Services
Director of Clinical Services/RN Case Manager at Ascension At Home- Together With CompassusDirector of Clinical Services/RN Case Manager at Ascension At Home- Together With Compassus