Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Porter Airlines Canada Limited
Toronto
11.2023 - Current
Assisted passengers with stowing carry-on luggage in overhead compartments.
Followed safety, passenger and supply pre-flight checklists.
Provided assistance to disabled passengers when necessary.
Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
Responded to medical emergencies as needed during flights.
Account Manager
The Knowledge Academy
03.2023 - 07.2023
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Acted as main point of contact in matters relating to client concerns and needs.
Developed successful customer relationships and quickly resolved service requests to increase sales.
De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.
Sourced new opportunities to introduce products and services to potential customers.
Senior Business Development Executive
Generis
07.2022 - 01.2023
Attend advisory board meetings to discuss trending topics within the biopharmaceutical industry
Set up meetings with clientele to discuss their internal business challenges
Contribute to team project target goal (total of 121,000 in sales within 5 months)
Align business development efforts of sponsors with the delegates areas of investments
Demonstrate genuine care, impeccable customer services
Customer Service Representative Team Lead at Flair Airlines/ Porter AirlinesCustomer Service Representative Team Lead at Flair Airlines/ Porter Airlines