Karen Michell Losada Cardenas
Business Administrator With Marketing Expertise.
Summary
I am a recent marketing graduate with a passion for creativity and a drive to excel in the dynamic marketing world. Eager to leverage academic knowledge, hands-on experience, and strong communication skills to contribute to the success of a forward-thinking marketing team. I am seeking an entry-level position as a Marketing Assistant where I can apply my enthusiasm for marketing strategies, digital media, and market research to drive business growth and enhance brand visibility.
Overview
5
5
years of professional experience
2
2
Certifications
2
2
Languages
Work History
SALES ASSOCIATE
Winners
8 2023 - Current
- Greeted customers warmly and offered assistance
- Kept the work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle customer purchases, refunds, and exchanges
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Organized merchandise displays to promote higher levels of customer engagement
- Supported loss prevention by helping identify theft.
KEY HOLDER - SALES ASSOCIATE
Bone & Biscuit
08.2023 - Current
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Managed cash register after the end of shift to balance and record accurate transactions.
- Participated in storewide audits, ensuring the accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Collaborated with marketing teams to develop marketing materials for campaigns.
BRAND AMBASSADOR
BMO
07.2023 - 07.2023
- Set up and arranged displays and demonstration areas to attract the attention of prospective customers
- Interacted with customers to gather feedback and promote brand awareness
- Provided excellent customer service during Calgary Stampede
- Demonstrated superior communication abilities while interacting with customers.
SERVER
YYC Pasta Bar
02.2022 - 07.2022
- Invited customers into the restaurant in a friendly manner and seated them at appropriate tables
- Instructed guests on menu specials, took food and beverage orders and answered any questions which may have arisen
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts
- Make sure the customer is over 18 to serve alcohol
- Used good communication skills to reduce guest dissatisfaction.
SALES ASSOCIATE TEAM LEADER
Forever 21
01.2022 - 12.2022
- Complete multiple marketing and merchandising activities.
- Build and maintain strategic customer relations.
- Organize the store and keep it ready for the day.
- Operated cash register and POS to handle customer purchases, refunds, and exchanges.
- Monitored store inventory levels in order to maintain an adequate supply of merchandise for customers.
KEY HOLDER - SALES ASSOCIATE
Just Cozy
8 2021 - 1 2022
- Performed daily opening and closing procedures
- Ensured the store was well stocked, clean and tidy at all times
- Greeted customers and maintained a friendly and positive environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
SALES ASSOCIATE TEAM LEADER
Pet Valu
05.2019 - 08.2021
- Met existing customers to review current services and expand sales opportunities.
- Developed innovative merchandising strategies to enhance product visibility and stimulate consumer interest.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
DIPLOMA IN BUSINESS ADMINISTRATION - Marketing
Bow Valley College
Calgary, AB04.2024
CERTIFICATION IN MARKETING - undefined
HubSpot
CERTIFICATION IN ENGLISH - undefined
Bow Valley College
HIGH SCHOOL DIPLOMA - undefined
Colegio Nuevo Campestre
Skills
Customer Service
Market Research
Verbal and Written Communication
Teamwork and Collaboration
Marketing Strategies
Consumer Behavior Research
Multitasking
Google Analytics
Brand strategy
Certification
Inbound Marketing Certified
References
References available upon request
Timeline
KEY HOLDER - SALES ASSOCIATE
Bone & Biscuit
08.2023 - Current
BRAND AMBASSADOR
BMO
07.2023 - 07.2023
SERVER
YYC Pasta Bar
02.2022 - 07.2022
SALES ASSOCIATE TEAM LEADER
Forever 21
01.2022 - 12.2022
SALES ASSOCIATE TEAM LEADER
Pet Valu
05.2019 - 08.2021
SALES ASSOCIATE
Winners
8 2023 - Current
KEY HOLDER - SALES ASSOCIATE
Just Cozy
8 2021 - 1 2022
DIPLOMA IN BUSINESS ADMINISTRATION - Marketing
Bow Valley College
CERTIFICATION IN MARKETING - undefined
HubSpot
CERTIFICATION IN ENGLISH - undefined
Bow Valley College
HIGH SCHOOL DIPLOMA - undefined
Colegio Nuevo Campestre