Motivated and customer-focused aspiring Front Desk Supervisor with a strong background in Business Management, and hands-on experience through a professional internship at Holiday Inn. Skilled in guest relations, managing reservations, handling guest complaints, and ensuring smooth front desk operations. Proven ability to lead and train staff, while maintaining exceptional service standards. Strong organizational, multitasking, and problem-solving skills, with expertise in Microsoft Office, PMS systems, and customer service. Ready to contribute to a high-performing hotel team, fostering guest satisfaction, and operational excellence.