Karen DeHaan
Human Resources Coordinator
Seaforth,Ontario
Summary
Accomplished HR Coordinator with a proven track record at the Municipality Of West Perth. Assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Solid background of improving collaboration and consensus across departments. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
15
15
years of professional experience
Work History
Human Resources Coordinator
Municipality Of West Perth
11.2021 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Complied with labour laws and regulations while managing payroll functions efficiently.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
- Proactively identified opportunities for organizational growth while adhering to budget constraints to optimize financial outcomes.
- Promoted diversity and inclusion through awareness campaigns and inclusive hiring practices.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
Payroll Administrator
Huron Perth Healthcare Alliance
06.2016 - 11.2021
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using Meditech and processed multiple biweekly payrolls to meet preset requirements.
- Entered time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed payroll data entry and processing for over 1500 employees to comply with predetermined company guidelines.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Provided excellent customer service by addressing employee inquiries about their paycheques promptly and accurately.
- Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
- Managed employee records on database to maintain accuracy and updated information.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
- Supported overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
- Trained and mentored new payroll staff to apply best practices and follow department procedures.
- Maintained up-to-date knowledge of changes in labour laws affecting payroll administration to ensure ongoing compliance.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Developed comprehensive training materials for new hires in the payroll department, facilitating a smooth onboarding process.
- Maintained confidentiality of employee records and payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Managed and updated employee benefits information.
Office Manager
MCR Collision
09.2009 - 06.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Controlled finances to lower costs and keep business operating within budget.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Processed weekly payroll for all staff at multiple locations.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
No Degree - Human Resources
Fanshawe College of Applied Arts And Technology
London, ON08.2024
No Degree - Payroll Leadership
National Payroll Institute
Toronto, ON03.2021
No Degree - Business Accountancy
Fanshawe College of Applied Arts And Technology
London, ON12.2018
No Degree - Payroll Compliance
National Payroll Institute
Toronto, ON04.2017
No Degree - Health Care Office Assistant
Fanshawe College of Applied Arts And Technology
London, ON09.2016
Skills
- Employee Relations
- Labour negotiations
- Benefits and payroll coordination
- Performance Evaluation
- Workforce improvements
- Conflict Resolution
- Coaching and Mentoring
- Performance Management Systems
- Dispute Mediation
- Training Needs Analysis
- Health and Safety Programs
- Maintains confidentiality
- Labour law knowledge
Languages
English
Native or Bilingual
Training
Anti-Islamophobia training
Violence in the Workplace
Health and Safety
First Aid
Mental Health First Aid
Understanding Transphobia
IMS 100
IMS 200
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Company CultureWork-life balanceHealthcare benefitsFlexible work hoursPersonal development programsAffiliations
Board member for the Perth County Municipal Day Committee
Member of the National Payroll Institute
Member of the HRPA
Member of the Municipality of West Perth Emergency Response Team
Member of the Municipality of West Perth Social Committee
Timeline
Human Resources Coordinator
Municipality Of West Perth
11.2021 - Current
Payroll Administrator
Huron Perth Healthcare Alliance
06.2016 - 11.2021
Office Manager
MCR Collision
09.2009 - 06.2016
No Degree - Human Resources
Fanshawe College of Applied Arts And Technology
No Degree - Payroll Leadership
National Payroll Institute
No Degree - Business Accountancy
Fanshawe College of Applied Arts And Technology
No Degree - Payroll Compliance
National Payroll Institute
No Degree - Health Care Office Assistant
Fanshawe College of Applied Arts And Technology
Similar Profiles
Mary PaveyMary Pavey
Bylaw and Property Standards Enforcement Officer at Municipality of North PerthBylaw and Property Standards Enforcement Officer at Municipality of North Perth
Madison Maloney-RowleyMadison Maloney-Rowley
ECE Teacher's Assistant at Municipality Of North PerthECE Teacher's Assistant at Municipality Of North Perth
Tasha HelmkaTasha Helmka
Registered Early Childhood Educator at Municipality of North PerthRegistered Early Childhood Educator at Municipality of North Perth