KAREN C. TALVO
Purok 05 Villa Cruz San Mateo
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Domestic Helper
Mok, Sin Yi
01.2024 - 01.2026
- Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
- Provided attentive childcare with age-appropriate activities to foster growth and development.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Disposed of trash and recyclables each day to avoid waste buildup.
Posting Clerk
FMN Industrial Corporation
07.2022 - 12.2023
- Assist all customers in the whole motorcycle loan process from the accomplishment of motorcycle loan application from up to the release of unit.
- Handles the preparation of contracts and other necessary documents prior to the release of unit to the approved credit applications.
- Formulates and develops effective records management to safe keep all documents including sales contracts and folders of the customer to prevent loss and damages.
- Verified accuracy of billing data and corrected discrepancies.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Processed customer invoices, credit memos and payments within established timelines.
- Managed invoicing and payment processing operations.
- Maintained detailed records of customer payments and billing adjustments.
- Monitored outstanding invoices and performed collections duties.
- Responded to customer concerns and questions on daily basis.
Sales Clerk
FMN Industrial Corporation
02.2020 - 07.2022
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Boosted sales by effectively promoting products and engaging with customers.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Managed inventory to ensure optimal product availability for meeting customer needs.
Education
Bachelor of Science - Human Resources Development
Isabela State University
Echague, Isabela Philippines06-2019
High School Diploma -
Eveland Christian College
San Mateo, Isabela Philippines03-2015
No Degree -
Villa Cruz Elementary School
San Mateo, Isabela Philippines03-2011
Skills
- Childcare experience
- Home maintenance
- Meal planning
- Housekeeping
- Multitasking and organization
- Physically strong
- Customer service
- Guest relations
- Customer service-focused
- Product knowledge
- Customer-oriented
- Cleaning and organizing
- Detail-oriented
Languages
English
Certification
DHFA- Domestic Helper First Aid
Timeline
Domestic Helper
Mok, Sin Yi
01.2024 - 01.2026
Posting Clerk
FMN Industrial Corporation
07.2022 - 12.2023
Sales Clerk
FMN Industrial Corporation
02.2020 - 07.2022
Bachelor of Science - Human Resources Development
Isabela State University
High School Diploma -
Eveland Christian College
No Degree -
Villa Cruz Elementary School
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