Summary
Overview
Work History
Skills
Timeline
Generic

Karen WATLING

Saanichton,BC

Summary

Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

36
36
years of professional experience

Work History

Procurement and Administrative Supervisor

SNC-LAVALIN INC
11.2008 - Current
  • Oversight of the Administration team
  • Oversight and input to financial reports and budgets
  • Oversight of administrative reports and audits
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Project Lead on assigned projects
  • Provide technical guidance on financial and contracting matters to co-workers, sub-contractors, and client
  • Assist the Operations Manager to ensure strict adherence to the quality, environmental, health, and safety programs

Office Administrator

Waste Management
03.2000 - 07.2008
  • Provided administrative support and knowledge to managers and co-workers, both in my office and company wide, and to both internal and external customers
  • Payroll input for 35-40 unionized workers using Kronos and Peoplesoft payroll systems
  • Provided reception and dispatch services, referring customers to appropriate department and scheduling appointments and pick up service
  • Assisted customers and colleagues with accounts payable and accounts receivable issues and inquires.

Financial Services Assistant

CIBC
03.1988 - 07.1999
  • Delivered financial products and services including loans, mortgages, estates, credit card accounts, business products, personal transaction accounts, RSP’s and other investments
  • Provided head teller and cashier services; managed cash holding ($.5M)
  • Interviewed existing and potential customers to gather information to facilitate delivery of appropriate products and services
  • Effectively resolved customer concerns in a proactive manner, interpreting processes and policies, researching information, clarifying account details and correcting errors.

Skills

  • Team Leadership
  • Database Administration
  • Administrative Oversight
  • Purchasing and Procurement
  • Interdepartmental Communication
  • Purchase Agreements
  • Expense Reporting
  • Operational Efficiency

Timeline

Procurement and Administrative Supervisor

SNC-LAVALIN INC
11.2008 - Current

Office Administrator

Waste Management
03.2000 - 07.2008

Financial Services Assistant

CIBC
03.1988 - 07.1999

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Karen WATLING